Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Apple Developer Enrollment Is Stuck on “Pending” despite multiple attempts to contact support.
Issue: I have completed Apple Developer Program three separate times and paid twice: Feb 17, 2026 Feb 20, 2026 Feb 27, 2026 Case IDs: 102826219361 102831748980 I received an Order Acknowledgement email each time stating processing within 2 business days. However: My account still shows “Complete your purchase” My membership has not been activated I have received no follow-up or activation email Multiple support emails received no response. This appears to be a backend enrollment fulfillment failure or a failure on apple supports part, not a payment failure. I need this escalated to the Developer Program Enrollment team for manual review and activation. This is blocking my app development, and frankly the lack of communication is unacceptable for a company like Apple.
2
0
89
3w
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
2
3
282
Jun ’25
LiveKit SDK + VisionPro
I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls. For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0. Maybe this will help clarify where the problem is: A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens. Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting. At this point, the connection to LiveKit should happen. In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call). The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit). When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator. When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often. Maybe you know why this issue occurs much more frequently on visionOS? Here is all the code for the core functionality. If you need any additional code, please let me know. RoomModel.swift
2
0
135
Jan ’26
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
2
0
165
Jun ’25
Unable to Renew
Hello Somehow I let my Developer Account lapse - and now our App has been removed. I cannot find the renewal area in the Developer portal - there is an "Enrol Today" button, but when I select this - I get an error screen "Sorry, you can't enrol at this time - Your Apple Account is already associated with the Account Holder of a membership." I have no idea how to proceed! Please help Apple! Nick
2
0
154
Jan ’26
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
2
0
537
Jun ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
2
0
244
1w
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
2
1
223
Jan ’26
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
2
1
520
Jan ’26
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
2
0
106
Jun ’25
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
2
1
453
Jan ’26
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
2
2
833
May ’25
Apple Developer Account Not Activated After Payment Confirmation
I enrolled in the Apple Developer Program more than 48 hours ago around 4 days ago. The payment was successfully charged to my card, and I received a subscription confirmation email. However, my developer account is still not activated, and I’m unable to access the full developer features. Has anyone experienced a similar delay? Is there anything specific I should do, or does activation take longer than expected , i tried to contact support twice throw mail but i got no response ! Any guidance would be appreciated. Thanks!
2
3
98
Feb ’26
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
2
1
218
3w
Should I Be Worried?
I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.
Replies
2
Boosts
0
Views
152
Activity
Jul ’25
App Store Connect SOC 2 Report
Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!
Replies
2
Boosts
2
Views
812
Activity
Sep ’25
Apple Developer Enrollment Is Stuck on “Pending” despite multiple attempts to contact support.
Issue: I have completed Apple Developer Program three separate times and paid twice: Feb 17, 2026 Feb 20, 2026 Feb 27, 2026 Case IDs: 102826219361 102831748980 I received an Order Acknowledgement email each time stating processing within 2 business days. However: My account still shows “Complete your purchase” My membership has not been activated I have received no follow-up or activation email Multiple support emails received no response. This appears to be a backend enrollment fulfillment failure or a failure on apple supports part, not a payment failure. I need this escalated to the Developer Program Enrollment team for manual review and activation. This is blocking my app development, and frankly the lack of communication is unacceptable for a company like Apple.
Replies
2
Boosts
0
Views
89
Activity
3w
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
Replies
2
Boosts
3
Views
282
Activity
Jun ’25
LiveKit SDK + VisionPro
I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls. For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0. Maybe this will help clarify where the problem is: A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens. Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting. At this point, the connection to LiveKit should happen. In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call). The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit). When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator. When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often. Maybe you know why this issue occurs much more frequently on visionOS? Here is all the code for the core functionality. If you need any additional code, please let me know. RoomModel.swift
Replies
2
Boosts
0
Views
135
Activity
Jan ’26
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
Replies
2
Boosts
0
Views
165
Activity
Jun ’25
Unable to Renew
Hello Somehow I let my Developer Account lapse - and now our App has been removed. I cannot find the renewal area in the Developer portal - there is an "Enrol Today" button, but when I select this - I get an error screen "Sorry, you can't enrol at this time - Your Apple Account is already associated with the Account Holder of a membership." I have no idea how to proceed! Please help Apple! Nick
Replies
2
Boosts
0
Views
154
Activity
Jan ’26
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
Replies
2
Boosts
0
Views
537
Activity
Jun ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
Replies
2
Boosts
0
Views
244
Activity
1w
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Replies
2
Boosts
1
Views
223
Activity
Jan ’26
Enrollment stuck
Our enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, we haven't received any feedbac
Replies
2
Boosts
2
Views
107
Activity
Jun ’25
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
Replies
2
Boosts
1
Views
520
Activity
Jan ’26
AirPods not updating to OS 26 beta
Despite following all the support information and YouTube tutorials I cannot get my AirPods Pro 2 to take the OS 26 beta firmware. My iPhone 14 Pro Max showed the option once now it does not give me the option. I get it on my Mac mini (M2). It still doesn't update.
Replies
2
Boosts
0
Views
339
Activity
Jul ’25
Developer Account Review
Good Afternoon!! I have an entire team ready to develop my app but I'm having trouble getting approved. I'm burning money by the day but I know I'm just a small business in the scale of importance. How long will it take to get approved and is there anything I can do to help?
Replies
2
Boosts
0
Views
76
Activity
Feb ’26
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
Replies
2
Boosts
0
Views
106
Activity
Jun ’25
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
Replies
2
Boosts
1
Views
453
Activity
Jan ’26
Fix everything on ios beta 26
Fix the beta iOS 26 right away i can’t check my software update page in my settings and iPhone charging ge overheated and slow to charge to
Replies
2
Boosts
1
Views
735
Activity
Jun ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Replies
2
Boosts
2
Views
833
Activity
May ’25
Apple Developer Account Not Activated After Payment Confirmation
I enrolled in the Apple Developer Program more than 48 hours ago around 4 days ago. The payment was successfully charged to my card, and I received a subscription confirmation email. However, my developer account is still not activated, and I’m unable to access the full developer features. Has anyone experienced a similar delay? Is there anything specific I should do, or does activation take longer than expected , i tried to contact support twice throw mail but i got no response ! Any guidance would be appreciated. Thanks!
Replies
2
Boosts
3
Views
98
Activity
Feb ’26
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
Replies
2
Boosts
1
Views
218
Activity
3w