Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan
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Apple Developer Program Enrollment Stuck – Payment Completed (Over 72 Hours, No Response)
Title: Apple Developer Program Enrollment Stuck – Payment Completed (Over 72 Hours, No Response) Hello, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate any guidance. I completed the purchase of the Apple Developer Program (1-year membership), but my account has still not been activated. Details: Purchase Date: April 8, 2026 Status: Payment completed Issue: Unable to access or activate developer account It has now been over 72 hours, and I have: Submitted a support request (no response yet) Tried signing out/in and checking enrollment status However, there is still no update or progress. Has anyone experienced a similar delay? Is there anything else I should do to complete the enrollment? Any help or advice would be greatly appreciated. Thank you.
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Cannot accept updated Developer Agreement: Shown 'Join Program' screen despite having active apps
I’m having an issue with the Apple Developer Program. I received a notification that the Apple Developer Program License Agreement has been updated and must be accepted in order to continue submitting and updating apps. The problem is that after signing in to my Apple Developer account, I don’t see any option to accept the new agreement. Instead, I’m shown a “Join the Apple Developer Program” screen, as if I’m not enrolled in the program, even though I have active apps on the App Store. In App Store Connect, I can see the agreement status as “Active (New Agreement Available)”, but there is no visible way to actually review or accept the updated version. Has anyone experienced a similar issue and knows how to fix it?
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Membership renewal paid but not activated for weeks — support unresponsive, phone callback unavailable for my country
Hello, My Apple Developer Program membership lapsed and my app was removed from the App Store. I paid for the renewal on 07.07.2026, but the membership has still not been activated and i didn't received any receipt info as enrollment id or order id, only email notification about successful purchase. I have two open support cases: 102939243432 (Program Enrolment) and 102938570553 (Program Purchase and Renewal). I have never received any email reply from Apple Developer Support. The case page showed some activity on July 14, but no actual message ever reached me (I have also checked spam) — so I have had zero communication on these cases since they were opened. The contact page no longer offers the email option for my cases, only "Call". However, requesting a callback fails with "OB Error: 'Country not supported'" for any phone country code, because my account region is Kazakhstan — so the only contact option shown to me is one that cannot work. (The details page also crashes with a JavaScript error: getAcceptedCountryCodes: Cannot read properties of undefined (reading 'map') — the solution/offer response contains an empty countryItccList.) If this renewal is pending an identity verification step, could you please send me the document upload link by email, since a phone callback is not available for my country? Could someone from Apple Developer Support please look into my cases? Thank you.
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Enrollment blocked on both Developer app and web — case open since July 2
My Individual enrollment (Pakistan) is blocked on both paths. In-app enrollment failed on July 3 with "Unable to Verify Your Identity. Verification could not be completed at this time. Please contact support." After contacting support, the Enroll button was disabled entirely, showing "Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/." I then attempted web enrollment. During the form I entered my name incorrectly and the form gave no option to go back and edit it. That enrollment is now on hold pending documentation, so the web path shows only a hold screen instead of the enrollment flow. Case 102931864952 has been open since July 2 with no resolution. I sent a detailed reply again on July 28, and filed case 20000122600938 today. My app is finished and ready to submit. Could a moderator advise what is blocking this account, or escalate the case?
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Not receiving 2FA verification code via SMS/Call for new Developer Account
Hi everyone, I recently purchased an Apple Developer Membership using a newly created Apple Account. Currently, I am logged into this developer account only inside the Apple Developer app on my iPhone. Note that this same iPhone is primarily linked to my personal, separate iCloud account. When I try to log into the Apple Developer and App Store Connect portals on my MacBook via the web browser, I do not receive any 2FA verification codes on my phone. Here is what I have tried so far: Checked my SMS messages (no code received). Selected the phone call option for the 2FA code, but I did not receive any call. Verified that my mobile carrier is working normally. Since I cannot bypass the 2FA screen on the web, I am locked out of App Store Connect and cannot manage my membership. Has anyone encountered this issue with secondary accounts on the same device, and how can I resolve it? Thank you!
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Immediate Action Required on Developer Enrollment
This is a formal escalation regarding my Apple Developer Program enrollment. It has been more than 10 days since I paid the required fee and submitted all relevant documents. Despite repeated emails and phone calls, I have received neither a meaningful update nor a resolution. Even when my calls have been answered, your representatives have failed to provide a clear explanation or timeline. This level of delay and lack of communication is unacceptable, particularly after accepting my payment and documentation. I require immediate confirmation of: The current status of my application; Whether my payment and documents have been successfully received; The exact reason for the delay; and A definite timeline for resolution. Please treat this matter as urgent and resolve it within two business days. If I do not receive a substantive response within this period, I will escalate the matter through Apple’s formal complaints process and consider pursuing a payment dispute and other applicable consumer-remedy channels. Sorry for posting it here, But I am getting no response from Apple Support
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App storefront fetching US even though devices of testers are from India
Does TestFlight's sandbox resolves storefront differently from production — because if it does, my production launch will be unaffected and this is a testing artefact. Right now, the storefront always resolves as US and fetches USD pricing, even though in my AppStoreConnect, availability and pricing country is restricted to India alone, and ideally the fetch to my subscription page shoul dbe in Indian Rupee. Any observations, any one please?
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How Can I Check the Latest APVT and BCT Versions?
Hello, We regularly perform AirPrint testing using APVT (AirPrint Verification Tool) and Bonjour testing using BCT (Bonjour Conformance Test). Could someone please advise: How to verify whether our installed APVT and BCT versions are the latest releases? Where to download the latest APVT and BCT packages? Whether Apple provides release notifications, release notes, or a mailing list for new APVT/BCT releases? Any guidance would be greatly appreciated. Thank you. AirPrint & Bonjour Test Engineer
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Notarization status 7000 remains unresolved across three calendar months despite multiple support cases
I am posting here following the DTS Engineer’s recommended reply for cases that have already been opened with Apple Developer Program Support. Since May 2026, every notarization submission made by my active Apple Developer Program team has failed with the same account-level error: Status code: 7000 Status summary: Team is not yet configured for notarization This has continued across three calendar months and affects every file tested, including a minimal smoke-test DMG. The notarization logs contain no software-specific findings: issues: null ticketContents: null I have already followed all instructions provided by Apple Support: Submitted a valid government-issued identity document. Submitted proof of address. Provided English translations of the requested documents. Confirmed that the Apple Developer Program membership is active. Accepted the latest Apple Developer Program License Agreement. Confirmed that a valid Developer ID Application certificate is installed. Repeated the test with newly created and newly signed files. The result remains unchanged. The latest smoke-test submission was also immediately rejected with status 7000: Submission ID: e6ca0aa3-2c32-4b90-b12f-04f2dad5b46b Submission date: July 17, 2026 I understand from the DTS Engineer’s recommended reply that this issue must be handled through official Apple Developer Program Support channels and cannot be resolved by DTS on the forums. I have followed that route repeatedly, but the team is still not enabled for notarization and I have not received an effective resolution. Could an Apple representative please confirm that these cases have been escalated to the internal team responsible for Developer ID notarization provisioning? This does not appear to be a code-signing, packaging, or local Xcode issue because even a minimal test image fails with the same account-level status before any software issues are reported. I am ready to provide any additional verification requested through the existing support case. I need a specific status update and confirmation that the notarization entitlement for my team is being investigated.
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Apple Developer Program License Agreement Updated
Dear The IT Crowd Cafferata, The D-U-N-S Number for The IT Crowd is 491032646. If you have the legal authority to bind your company to Apple Developer Program agreements, you can use this number to enroll for your company. Before enrolling, please ensure that The IT Crowd is a legal entity. Enroll now Best regards, Apple Developer Relations than it is stopped with this Error:This organization could not be verified as a legal entity. If you are a sole proprietorship/single person company, enroll as an individual. If this organization should be listed as a legal entity, update your D&B profile. I cheked to multiple times at DUN so the info is ok! I copy all the info direct from the mail and type it. When i use the page i see: Failed to load resource: the server responded with a status of 401 (Unauthorized) npm.angular.bundle.js?v=4768:14 Possibly unhandled rejection: undefined (anonymous) @ npm.angular.bundle.js?v=4768:14 push.1055.$get @ npm.angular.bundle.js?v=4768:9 l @ npm.angular.bundle.js?v=4768:17 $digest @ npm.angular.bundle.js?v=4768:17 $apply @ npm.angular.bundle.js?v=4768:18 H @ npm.angular.bundle.js?v=4768:10 g @ npm.angular.bundle.js?v=4768:10 (anonymous) @ npm.angular.bundle.js?v=4768:10 XMLHttpRequest.send (anonymous) @ npm.angular.bundle.js?v=4768:10 T @ npm.angular.bundle.js?v=4768:10 _ @ npm.angular.bundle.js?v=4768:10 f @ npm.angular.bundle.js?v=4768:17 (anonymous) @ npm.angular.bundle.js?v=4768:17 $digest @ npm.angular.bundle.js?v=4768:17 $apply @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:18 s @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:8 setTimeout (anonymous) @ npm.angular.bundle.js?v=4768:8 s @ npm.angular.bundle.js?v=4768:18 onDidSubmitForm @ app.bundle.js?v=4768:1181 fn @ VM101:4 $ @ npm.angular.bundle.js?v=4768:18 $eval @ npm.angular.bundle.js?v=4768:18 $apply @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:18 dispatch @ jquery-3.6.0.min.js?35212621148:2 (anonymous) @ jquery-3.6.0.min.js?35212621148:2 npm.angular.bundle.js?v=4768:10 POST https://developer.apple.com/services-enrollment/getCaptcha 401 (Unauthorized) i think the page is broken? even if you use the audio its not working. started on 5 juni with DUN and did have 4 calls and also multiple emails and still it is not solved and i cannot proceed. im not so happy that i do not get HELP so now here. i hope that someone can help? i cannot stop the migration, no buttons to cancel or to change. please help me?
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Unable to complete Apple Developer Program renewal
Hi everyone, Has anyone experienced a similar issue with an Apple Developer Program membership renewal? On July 20, 2026, I received an email from Apple confirming that my membership had been successfully renewed until July 20, 2027. My credit card also showed a charge from APPLE.COM, which matches the Apple Developer Program membership fee. However, eight days later, I received another email saying that Apple was unable to collect the payment after several attempts, and my Apple Developer Program access was disabled. I’m confused because: Apple previously confirmed that the renewal was successful. The membership expiration date was updated to July 20, 2027. My credit card shows a transaction from APPLE.COM. And And I contacted the bank that issued my credit card. They said Apple hasn't sent a bill for this purchase. So I have tried to enroll but website display "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." Any advice from someone who has experienced this would be greatly appreciated. Thank you.
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Developer Account Issue
Hi Developer Team, My developer account is asking to enroll even though im already a member of an organization so when i click enroll it says ive already enrolled which is correct, but when i go to account, its syaing i need to enroll. I have an active subsription and everything is up to date. except this thing thta is asking i enroll even though im already enrolled. Please fix this issue. I have reached out to the team via the support but no response since Early April. Could you please look into this and fix. im unable to access the developer account as a result of this.
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I have been wronged by Apple. I will be taking legal action. Which department should I choose?
I've been unable to access my Apple certificates for four months. I reported this to Apple Developer Support, but they say they don't know the reason and are investigating. My developer subscription expires in a few months, and the money I paid and the time I lost will be wasted. I contacted the support team again today, and they say they've been investigating for four months. I've decided to take legal action. What steps should I take?
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Stuck Case ID: 20000114647675
Team ID XRTVVR644Y We have the case number mentioned above in limbo. The ticket has been escalated over 2 months (May 2026) without any updates. We are currently locked out of our Developer account and have had certificates expire since then, as well as need to publish some apps for clients. We are asking for someone to manually review this case and get back to the primary email address on our account.
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External purchase tokens confusion
Hi, I'm trying to understand how the external purchase token reporting flow is supposed to work. The documentation says: At launch and before every potential transaction, call the token(for:) function to request the external purchase tokens, using the token types ACQUISITION and SERVICES. Associate these tokens with a customer account on your server. Doc In another article, Apple says: To send a report, call the Send External Purchase Report endpoint for each token. Send reports in all of the following cases: To report a token, with line items, when a customer completes one or more transactions. To report a token, without line items, when a customer doesn’t complete any transactions. To report an unrecognized token, when you receive an App Store Server Notification about a token that you don’t have recorded in your system. To report duplicate ACQUISITION and SERVICES tokens. Doc I'm having trouble reconciling these requirements and would appreciate some clarification. My questions are: If I receive ACQUISITION and SERVICES tokens at app launch, but the user never attempts a purchase, should I eventually report those tokens without line items (case #2)? If so, when should that report be sent? If a user starts the purchase flow but abandons it (for example, closes the browser or cancels payment), should that token be reported without line items under case #2? If I receive a new SERVICES token that covers the same validity period as a previously stored token, should it be treated as a duplicate and reported immediately under case #4? Should I still store that token on my server? The documentation says to call the Send External Purchase Report endpoint "for each token." Does that mean every transaction must be reported against all relevant tokens, or only against the specific token associated with that transaction? An end-to-end example of the expected token lifecycle (request → store → use for transactions → report) would be very helpful. Any guidance or examples of the intended workflow would be greatly appreciated.
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Apple Developer Program Membership Renewed, but Account Still Shows as Expired
Hi everyone, We recently renewed and successfully paid for our Apple Developer Program membership. However, our account is still showing as expired, and we're unable to access the developer services that require an active membership. We've already completed the payment, but the membership status has not updated yet. Has anyone experienced this issue before? How long did it take for your membership to become active after payment? Is there anything we need to do, or is this just a delay on Apple's side? Should we contact Apple Developer Support, or will the status update automatically? Any advice would be greatly appreciated. Thank you!
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Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan
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Apple Developer Program Enrollment Stuck – Payment Completed (Over 72 Hours, No Response)
Title: Apple Developer Program Enrollment Stuck – Payment Completed (Over 72 Hours, No Response) Hello, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate any guidance. I completed the purchase of the Apple Developer Program (1-year membership), but my account has still not been activated. Details: Purchase Date: April 8, 2026 Status: Payment completed Issue: Unable to access or activate developer account It has now been over 72 hours, and I have: Submitted a support request (no response yet) Tried signing out/in and checking enrollment status However, there is still no update or progress. Has anyone experienced a similar delay? Is there anything else I should do to complete the enrollment? Any help or advice would be greatly appreciated. Thank you.
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203
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Cannot accept updated Developer Agreement: Shown 'Join Program' screen despite having active apps
I’m having an issue with the Apple Developer Program. I received a notification that the Apple Developer Program License Agreement has been updated and must be accepted in order to continue submitting and updating apps. The problem is that after signing in to my Apple Developer account, I don’t see any option to accept the new agreement. Instead, I’m shown a “Join the Apple Developer Program” screen, as if I’m not enrolled in the program, even though I have active apps on the App Store. In App Store Connect, I can see the agreement status as “Active (New Agreement Available)”, but there is no visible way to actually review or accept the updated version. Has anyone experienced a similar issue and knows how to fix it?
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6
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462
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Membership renewal paid but not activated for weeks — support unresponsive, phone callback unavailable for my country
Hello, My Apple Developer Program membership lapsed and my app was removed from the App Store. I paid for the renewal on 07.07.2026, but the membership has still not been activated and i didn't received any receipt info as enrollment id or order id, only email notification about successful purchase. I have two open support cases: 102939243432 (Program Enrolment) and 102938570553 (Program Purchase and Renewal). I have never received any email reply from Apple Developer Support. The case page showed some activity on July 14, but no actual message ever reached me (I have also checked spam) — so I have had zero communication on these cases since they were opened. The contact page no longer offers the email option for my cases, only "Call". However, requesting a callback fails with "OB Error: 'Country not supported'" for any phone country code, because my account region is Kazakhstan — so the only contact option shown to me is one that cannot work. (The details page also crashes with a JavaScript error: getAcceptedCountryCodes: Cannot read properties of undefined (reading 'map') — the solution/offer response contains an empty countryItccList.) If this renewal is pending an identity verification step, could you please send me the document upload link by email, since a phone callback is not available for my country? Could someone from Apple Developer Support please look into my cases? Thank you.
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0
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52
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2w
Enrollment blocked on both Developer app and web — case open since July 2
My Individual enrollment (Pakistan) is blocked on both paths. In-app enrollment failed on July 3 with "Unable to Verify Your Identity. Verification could not be completed at this time. Please contact support." After contacting support, the Enroll button was disabled entirely, showing "Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/." I then attempted web enrollment. During the form I entered my name incorrectly and the form gave no option to go back and edit it. That enrollment is now on hold pending documentation, so the web path shows only a hold screen instead of the enrollment flow. Case 102931864952 has been open since July 2 with no resolution. I sent a detailed reply again on July 28, and filed case 20000122600938 today. My app is finished and ready to submit. Could a moderator advise what is blocking this account, or escalate the case?
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0
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99
Activity
2w
Not receiving 2FA verification code via SMS/Call for new Developer Account
Hi everyone, I recently purchased an Apple Developer Membership using a newly created Apple Account. Currently, I am logged into this developer account only inside the Apple Developer app on my iPhone. Note that this same iPhone is primarily linked to my personal, separate iCloud account. When I try to log into the Apple Developer and App Store Connect portals on my MacBook via the web browser, I do not receive any 2FA verification codes on my phone. Here is what I have tried so far: Checked my SMS messages (no code received). Selected the phone call option for the 2FA code, but I did not receive any call. Verified that my mobile carrier is working normally. Since I cannot bypass the 2FA screen on the web, I am locked out of App Store Connect and cannot manage my membership. Has anyone encountered this issue with secondary accounts on the same device, and how can I resolve it? Thank you!
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99
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2w
Immediate Action Required on Developer Enrollment
This is a formal escalation regarding my Apple Developer Program enrollment. It has been more than 10 days since I paid the required fee and submitted all relevant documents. Despite repeated emails and phone calls, I have received neither a meaningful update nor a resolution. Even when my calls have been answered, your representatives have failed to provide a clear explanation or timeline. This level of delay and lack of communication is unacceptable, particularly after accepting my payment and documentation. I require immediate confirmation of: The current status of my application; Whether my payment and documents have been successfully received; The exact reason for the delay; and A definite timeline for resolution. Please treat this matter as urgent and resolve it within two business days. If I do not receive a substantive response within this period, I will escalate the matter through Apple’s formal complaints process and consider pursuing a payment dispute and other applicable consumer-remedy channels. Sorry for posting it here, But I am getting no response from Apple Support
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0
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66
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App storefront fetching US even though devices of testers are from India
Does TestFlight's sandbox resolves storefront differently from production — because if it does, my production launch will be unaffected and this is a testing artefact. Right now, the storefront always resolves as US and fetches USD pricing, even though in my AppStoreConnect, availability and pricing country is restricted to India alone, and ideally the fetch to my subscription page shoul dbe in Indian Rupee. Any observations, any one please?
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79
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Can't change region for W-8BEN form
I've signed up for the UK developer program since during application all it asked for was my address, nowhere did it ask about my nationality. But I am not a UK citizen and the W-8BEN form is locked to UK as a citizen/region and I have to swear that all is truthful to submit it. What am I supposed to do?
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3
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498
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How Can I Check the Latest APVT and BCT Versions?
Hello, We regularly perform AirPrint testing using APVT (AirPrint Verification Tool) and Bonjour testing using BCT (Bonjour Conformance Test). Could someone please advise: How to verify whether our installed APVT and BCT versions are the latest releases? Where to download the latest APVT and BCT packages? Whether Apple provides release notifications, release notes, or a mailing list for new APVT/BCT releases? Any guidance would be greatly appreciated. Thank you. AirPrint & Bonjour Test Engineer
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0
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56
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2w
Notarization status 7000 remains unresolved across three calendar months despite multiple support cases
I am posting here following the DTS Engineer’s recommended reply for cases that have already been opened with Apple Developer Program Support. Since May 2026, every notarization submission made by my active Apple Developer Program team has failed with the same account-level error: Status code: 7000 Status summary: Team is not yet configured for notarization This has continued across three calendar months and affects every file tested, including a minimal smoke-test DMG. The notarization logs contain no software-specific findings: issues: null ticketContents: null I have already followed all instructions provided by Apple Support: Submitted a valid government-issued identity document. Submitted proof of address. Provided English translations of the requested documents. Confirmed that the Apple Developer Program membership is active. Accepted the latest Apple Developer Program License Agreement. Confirmed that a valid Developer ID Application certificate is installed. Repeated the test with newly created and newly signed files. The result remains unchanged. The latest smoke-test submission was also immediately rejected with status 7000: Submission ID: e6ca0aa3-2c32-4b90-b12f-04f2dad5b46b Submission date: July 17, 2026 I understand from the DTS Engineer’s recommended reply that this issue must be handled through official Apple Developer Program Support channels and cannot be resolved by DTS on the forums. I have followed that route repeatedly, but the team is still not enabled for notarization and I have not received an effective resolution. Could an Apple representative please confirm that these cases have been escalated to the internal team responsible for Developer ID notarization provisioning? This does not appear to be a code-signing, packaging, or local Xcode issue because even a minimal test image fails with the same account-level status before any software issues are reported. I am ready to provide any additional verification requested through the existing support case. I need a specific status update and confirmation that the notarization entitlement for my team is being investigated.
Replies
1
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0
Views
329
Activity
2w
Apple Developer Program License Agreement Updated
Dear The IT Crowd Cafferata, The D-U-N-S Number for The IT Crowd is 491032646. If you have the legal authority to bind your company to Apple Developer Program agreements, you can use this number to enroll for your company. Before enrolling, please ensure that The IT Crowd is a legal entity. Enroll now Best regards, Apple Developer Relations than it is stopped with this Error:This organization could not be verified as a legal entity. If you are a sole proprietorship/single person company, enroll as an individual. If this organization should be listed as a legal entity, update your D&B profile. I cheked to multiple times at DUN so the info is ok! I copy all the info direct from the mail and type it. When i use the page i see: Failed to load resource: the server responded with a status of 401 (Unauthorized) npm.angular.bundle.js?v=4768:14 Possibly unhandled rejection: undefined (anonymous) @ npm.angular.bundle.js?v=4768:14 push.1055.$get @ npm.angular.bundle.js?v=4768:9 l @ npm.angular.bundle.js?v=4768:17 $digest @ npm.angular.bundle.js?v=4768:17 $apply @ npm.angular.bundle.js?v=4768:18 H @ npm.angular.bundle.js?v=4768:10 g @ npm.angular.bundle.js?v=4768:10 (anonymous) @ npm.angular.bundle.js?v=4768:10 XMLHttpRequest.send (anonymous) @ npm.angular.bundle.js?v=4768:10 T @ npm.angular.bundle.js?v=4768:10 _ @ npm.angular.bundle.js?v=4768:10 f @ npm.angular.bundle.js?v=4768:17 (anonymous) @ npm.angular.bundle.js?v=4768:17 $digest @ npm.angular.bundle.js?v=4768:17 $apply @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:18 s @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:8 setTimeout (anonymous) @ npm.angular.bundle.js?v=4768:8 s @ npm.angular.bundle.js?v=4768:18 onDidSubmitForm @ app.bundle.js?v=4768:1181 fn @ VM101:4 $ @ npm.angular.bundle.js?v=4768:18 $eval @ npm.angular.bundle.js?v=4768:18 $apply @ npm.angular.bundle.js?v=4768:18 (anonymous) @ npm.angular.bundle.js?v=4768:18 dispatch @ jquery-3.6.0.min.js?35212621148:2 (anonymous) @ jquery-3.6.0.min.js?35212621148:2 npm.angular.bundle.js?v=4768:10 POST https://developer.apple.com/services-enrollment/getCaptcha 401 (Unauthorized) i think the page is broken? even if you use the audio its not working. started on 5 juni with DUN and did have 4 calls and also multiple emails and still it is not solved and i cannot proceed. im not so happy that i do not get HELP so now here. i hope that someone can help? i cannot stop the migration, no buttons to cancel or to change. please help me?
Replies
0
Boosts
0
Views
162
Activity
2w
Unable to complete Apple Developer Program renewal
Hi everyone, Has anyone experienced a similar issue with an Apple Developer Program membership renewal? On July 20, 2026, I received an email from Apple confirming that my membership had been successfully renewed until July 20, 2027. My credit card also showed a charge from APPLE.COM, which matches the Apple Developer Program membership fee. However, eight days later, I received another email saying that Apple was unable to collect the payment after several attempts, and my Apple Developer Program access was disabled. I’m confused because: Apple previously confirmed that the renewal was successful. The membership expiration date was updated to July 20, 2027. My credit card shows a transaction from APPLE.COM. And And I contacted the bank that issued my credit card. They said Apple hasn't sent a bill for this purchase. So I have tried to enroll but website display "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." Any advice from someone who has experienced this would be greatly appreciated. Thank you.
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1
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0
Views
469
Activity
2w
Stuck pending on enrollment
Hey there, About 2 weeks ago I enrolled in the apple developer program and ive been waiting for it to be approved. My app is ready and this is keeping me behind schedule for my release. Could someone help me resolve this. I emailed and sent tickets but nada. Thank you
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1
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309
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Developer Account Issue
Hi Developer Team, My developer account is asking to enroll even though im already a member of an organization so when i click enroll it says ive already enrolled which is correct, but when i go to account, its syaing i need to enroll. I have an active subsription and everything is up to date. except this thing thta is asking i enroll even though im already enrolled. Please fix this issue. I have reached out to the team via the support but no response since Early April. Could you please look into this and fix. im unable to access the developer account as a result of this.
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Unable to renew apple developer program membership.
Hi There, I am unable to renew apple developer program membership this year as there is a restriction to renew the account using Apple developer app using only iPhone / MacBook. Error pop-up : your purchase could not be completed / unknown error occurred.
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I have been wronged by Apple. I will be taking legal action. Which department should I choose?
I've been unable to access my Apple certificates for four months. I reported this to Apple Developer Support, but they say they don't know the reason and are investigating. My developer subscription expires in a few months, and the money I paid and the time I lost will be wasted. I contacted the support team again today, and they say they've been investigating for four months. I've decided to take legal action. What steps should I take?
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Stuck Case ID: 20000114647675
Team ID XRTVVR644Y We have the case number mentioned above in limbo. The ticket has been escalated over 2 months (May 2026) without any updates. We are currently locked out of our Developer account and have had certificates expire since then, as well as need to publish some apps for clients. We are asking for someone to manually review this case and get back to the primary email address on our account.
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External purchase tokens confusion
Hi, I'm trying to understand how the external purchase token reporting flow is supposed to work. The documentation says: At launch and before every potential transaction, call the token(for:) function to request the external purchase tokens, using the token types ACQUISITION and SERVICES. Associate these tokens with a customer account on your server. Doc In another article, Apple says: To send a report, call the Send External Purchase Report endpoint for each token. Send reports in all of the following cases: To report a token, with line items, when a customer completes one or more transactions. To report a token, without line items, when a customer doesn’t complete any transactions. To report an unrecognized token, when you receive an App Store Server Notification about a token that you don’t have recorded in your system. To report duplicate ACQUISITION and SERVICES tokens. Doc I'm having trouble reconciling these requirements and would appreciate some clarification. My questions are: If I receive ACQUISITION and SERVICES tokens at app launch, but the user never attempts a purchase, should I eventually report those tokens without line items (case #2)? If so, when should that report be sent? If a user starts the purchase flow but abandons it (for example, closes the browser or cancels payment), should that token be reported without line items under case #2? If I receive a new SERVICES token that covers the same validity period as a previously stored token, should it be treated as a duplicate and reported immediately under case #4? Should I still store that token on my server? The documentation says to call the Send External Purchase Report endpoint "for each token." Does that mean every transaction must be reported against all relevant tokens, or only against the specific token associated with that transaction? An end-to-end example of the expected token lifecycle (request → store → use for transactions → report) would be very helpful. Any guidance or examples of the intended workflow would be greatly appreciated.
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Apple Developer Program Membership Renewed, but Account Still Shows as Expired
Hi everyone, We recently renewed and successfully paid for our Apple Developer Program membership. However, our account is still showing as expired, and we're unable to access the developer services that require an active membership. We've already completed the payment, but the membership status has not updated yet. Has anyone experienced this issue before? How long did it take for your membership to become active after payment? Is there anything we need to do, or is this just a delay on Apple's side? Should we contact Apple Developer Support, or will the status update automatically? Any advice would be greatly appreciated. Thank you!
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2w