Hello, My Apple Developer Program enrollment has been stuck for some time. Developer Support has already escalated my case, but I still have no update. The Developer app shows “Identity verification in progress”, but I still get “Contact Us to Continue” and cannot proceed. Case ID: 20000149324884 Could someone please help check whether my case is still being reviewed? Thank you.

Hello, I purchased an Apple Developer Program membership on September 6th. However, when I tried to use the account with an app development service, I was told that my credentials were incorrect. When I signed back into my Apple Developer account, it showed that I still needed to purchase and activate a membership. I checked my credit card statement and confirmed that the payment was successfully processed. I’ve waited to see if the membership would activate automatically, but it still hasn’t been activated. I’ve also contacted Apple Support but haven’t received a response yet. Has anyone experienced this before? Do I just need to wait longer for Apple to process and activate the membership, or is there something else I should do? Thank you for your assistance.

Hi, I’m hoping someone from Apple Developer Support can help point me toward an appropriate escalation path for a prolonged account access issue. My paid Apple Developer Program account has been unable to function normally for approximately two months. I cannot properly access essential developer resources such as Certificates, Identifiers & Profiles, and the issue is also preventing normal device testing/signing and TestFlight distribution. I have two related support cases: 20000119585249 102935696494 A brief timeline: July 26: I first contacted Developer Support regarding the account access issue. July 30: I provided the additional information Apple requested regarding the types of apps I develop and distribute. I followed up repeatedly afterward because I received no substantive update. August 26: I spoke with Developer Support by phone. The advisor acknowledged that the senior advisor had gone unusually long without responding, told me this was not appropriate, and confirmed that the case was being escalated again. I was told that the senior advisor would contact me. September 3: After still receiving no contact, I submitted another written escalation through the existing cases. As of today, I still have no substantive response, no explanation of what remains under review, no additional information request, and no timeline for resolution. This has now had a significant practical impact. An application that was ready for release has been delayed by approximately two months, and development of additional applications is also being affected because I cannot reliably complete physical-device testing, signing, and TestFlight testing. I have responded promptly to every request from Apple and have repeatedly offered to provide any additional documentation or verification immediately. At this point, I am not simply looking for another status check. I would like to understand: What escalation path is available when an existing senior advisor escalation receives no response? Is there a way to have the case reviewed by the appropriate account operations/review team? Is there any additional verification or documentation I can proactively provide to help resolve the review? I understand that individual account issues cannot necessarily be resolved directly through the forums, but given the duration of the issue and the lack of response through the normal support channels, I would greatly appreciate any help routing these cases to the appropriate team. Thank you.

Hello Apple Developer Support, I am requesting maximum escalation for this case. My paid Apple Developer Program account has been unusable for Developer ID notarization for more than two weeks. This blocks macOS distribution entirely, despite the fact that the membership is active and all visible account requirements appear to be completed. Team ID: GRP4HM9M63 Apple Developer Program: Active Account status already checked: Apple Developer Program membership is active Apple Developer Program License Agreement is accepted Apple Developer Agreement is accepted Free Apps Agreement is active W-8BEN tax form is active Developer ID Application certificate exists and is active The applications are signed with Developer ID Application Hardened Runtime is enabled Local codesign verification passes Despite this, notarization is still unavailable for this Team. This is not an issue with a specific app, archive, DMG, ZIP, signing configuration, or binary validation. Multiple different apps and archives are rejected with the same account-level error before binary validation. Recent failed submissions: Cassini.zip Submission ID: a429460d-cdf9-47cc-9731-90bac71286af Status: Rejected Status code: 7000 Status summary: “Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.” Issues: null Lunoura.zip Submission ID: 3aa46853-b3c7-4076-a08d-f9e4db9bea64 Status: Rejected Status code: 7000 Status summary: “Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.” Issues: null Earlier submissions for Cassini.dmg and Cassini.zip were also rejected with the same statusCode 7000. Since multiple unrelated archives are affected and all logs contain issues: null, this clearly appears to be a Developer Team/account configuration issue on Apple’s side, not an application validation issue. Please escalate this case to the appropriate Developer Program / notarization backend team and urgently check the notarization configuration for Team ID GRP4HM9M63. Please explicitly confirm: Whether Team ID GRP4HM9M63 is currently enabled for Developer ID notarization. Whether there is any hidden account, KYC, legal, compliance, tax, or backend configuration issue blocking notarization. Whether Paid Applications Agreement or bank account setup is required for Developer ID notarization, even though we are not distributing paid apps. What exact action is required from our side. When this paid Developer Program account will become usable for Developer ID notarization. This issue has already blocked us for more than two weeks. We are paying for Apple Developer Program membership, but cannot use a critical Developer ID distribution feature.

Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards

Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456

Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic

Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏

My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.

My Apple Developer Program enrollment has now been unresolved for more than 30 days. My case number is: 20000128102043 Apple Developer Support previously confirmed that they had received my documentation, and approximately three weeks ago I was also informed that my enrollment/application was under review. Since then, I have received no meaningful update. I have now sent approximately 55 emails in an attempt to follow up on this case, but I am no longer receiving responses. I have also tried to request telephone support through the Apple Developer Support website. However, when I select the phone support option and attempt to verify my telephone number, I am redirected back to the Cases page and cannot complete the callback request. At this point I effectively have no working support channel. The situation is particularly frustrating because Apple has already confirmed that: my documentation was received; my case is active; my enrollment/application was under review. Yet more than three weeks have passed since that confirmation, and despite repeated follow-ups, I have received no further information about what is outstanding or how I can complete the process. I am completely willing to provide any additional documentation, identification, or information required. I simply need someone from Apple Developer Support to review case 20000128102043 and advise what is happening with my enrollment. This issue is now preventing me from releasing my completed iOS application, despite the development work already being ready, and had to refund numerous clients since Apple was supposed to be launched already. Could an Apple Developer Support representative please review or escalate this case and provide me with an update?

Hello, I’m looking for guidance regarding an Apple Developer Program enrollment issue that has remained unresolved despite multiple contacts with Apple Support. I enrolled as an Individual and successfully paid the $99 Apple Developer Program membership fee. The payment was charged and I received an official Apple invoice. Initially, Apple Developer Support informed me that my membership had been successfully purchased and activated and showed the membership status as Processed. Shortly afterward, however, I received another message stating: “For one or more reasons, your enrollment in the Apple Developer Program couldn’t be completed.” I contacted Developer Support under: Case 20000136025222 Developer Support subsequently indicated that the issue appeared to be related to my Apple Account and directed me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why Developer Support had redirected the enrollment issue to them. I then attempted enrollment again through the official Developer website. Immediately after selecting Individual / Sole Proprietor and clicking Continue, I receive: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” No request for identity documents or additional verification is presented. I also have another Developer Support case: Case 20000142610492 At this point, I would appreciate guidance from Apple Developer Support on whether my enrollment requires a manual identity/compliance review or additional Developer identity verification. I am fully prepared to provide my passport, government-issued identification, payment invoice, or any other required documentation through Apple’s secure verification process. Could Apple Developer Support please review or escalate these cases to the appropriate Enrollment/Membership team or Senior Advisor and advise what specific verification or action is required from my side? Thank you.

We are a team of developers, and our company is involved in creating mobile applications. Recently, our developer account was terminated, and all active apps were removed from the App Store. The email mentioned that our app violates section 3.2(f) of the Apple Developer Program License Agreement. We've been trying to identify the issue since then, but we're not involved in any fraudulent activities. Our company is facing a critical situation as it is essential for us to have the apps back on the App Store as soon as possible. We are unsure of how to proceed and would greatly appreciate any assistance or guidance. Thanks. Our app ID com.seriktes.kz App name Seriktes

Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?

A couple of months ago, I joined a team of mine to produce an iOS app, and ever since I've done this, I've lost my own developer license, and I cannot get it back. Did any of you already have the same problem? If so, is there a way to get it back? I already applied to developer support a couple of times, but I did not receive a reply yet.

Hi there, Our developer program enrolment (for non-profit) has been in processing state since more than 4 weeks. I have tried to contact apple, but with no luck (currently 3 open support cases with no email replies or callbacks). Please advise us what to do?

Hello, I apparently have the same problem as many here: I’m having an issue enrolling in the Apple Developer Program as an Individual / Sole Proprietor. I completed the enrollment process and submitted the $99 membership purchase. Apple sent me an order acknowledgement saying that the order would be processed within 2 business days. However: My credit card has never been charged. My Developer account remains in Pending status!((( The account still shows “Purchase your membership”. Trying to continue or restart the enrollment sometimes results in “We are unable to process your request. An unknown error occurred.” It has now been several days with no progress. I have also seen other recent posts describing very similar enrollment/payment issues. Has anyone recently managed to resolve this? Is there currently a known issue with Apple Developer Program enrollment or payment processing?

Hi everyone, it has been more than 10 days that my subscription request is "pending", I received an email 2 days after my initial payment asking for a document (I made a mistake by typing too fast and inversed my STATE & CITY), I sent the document but there is no feedback, plus there is no phone support available from France apaprently ("service currently not available"). I feel blocked and already paid the service.

Hi, I’m hoping someone here has come across this before, because I’ve pretty much run out of options with Developer Support. I’ve been trying to enrol in the Apple Developer Program for quite a while. After a lot of back and forth, Apple eventually told me the problem is that my trusted device or 2FA phone number is associated with several other Apple Accounts. I can understand how this might have happened. I’ve been using Apple products for years and I’ve helped family, friends and other people set up and troubleshoot their Apple devices over that time. Some of these associations could be years old. The problem is that Apple understandably won’t tell me which accounts are involved because of privacy. I don’t have a problem with that and I’m not asking for anyone else’s account information. But it leaves me stuck. I’ve basically been told that I need to remove my details from those accounts, while at the same time there’s no way for me to know which accounts they are. Developer Support have now told me they’ve gone as far as they can with it. I’m quite happy to prove who I am. I have an Australian passport, I can verify my current phone number and devices, and I’m happy to provide whatever other identification Apple needs. I also noticed Apple’s identity verification documentation says to contact Support if you need to verify your identity using a method other than the Apple Developer app. I’ve asked about this, but so far I haven’t been able to find anyone who can actually move the enrolment forward. I’m not trying to get around Apple’s security. I just need some way of proving that I am who I say I am when the normal enrolment system can’t do it. I already have a fairly extensive Developer Support case for all of this, which I’m happy to provide privately to Apple staff if needed. Has anyone else run into this? Or, if someone from Apple sees this, is there another team or a manual verification process that Developer Support can refer this to? Thanks, Tom

Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.

I've submitted an app for review three times, but each time it's been stuck at 'waiting for review' for several days, all more than a week. When contacting apple I was advised that 90% of apps are reviewed with in 48 hours, but this is the third time I've been part of the other 10%. Has anyone else had issues with their app just sitting at 'waiting for review'? It's the first publish of an app, if that makes a difference?