Posts under Developer Tools & Services topic

Post

Replies

Boosts

Views

Created

Developer Account Registration Still Processing After 2+ Weeks
I registered a developer corporate account and completed the payment on January 2. However, up to today, the status has not changed and still shows the message: “We’re processing your registration request. Your registration ID is ***.” I understand that the review process usually takes about 1–2 weeks. In this situation, is there any recommended way to move to the next step more quickly?
0
0
99
2d
Stuck in Enrollment Loop: "Under Review" & Enrollment Button Grayed Out
Hi everyone, I’m seeking advice on an enrollment loop I’ve been stuck in for my Apple Developer Program account. I am based in Uruguay, and I’ve encountered a series of technical hurdles that Apple Support emails haven't been able to resolve. The Issue: Web Portal: When I log in to the portal, I see the message: "Your enrollment in the Apple Developer Program is under review. Please contact us." Apple Developer App: Support suggested using the app to finish enrollment, but the "Enroll Now" button is grayed out/disabled. It explicitly tells me to continue enrollment via the website, creating a circular dependency. Payment Failure: During my initial attempt, I noticed I was never asked for my card's CVV. Consequently, no charge was ever made to my bank, but the system seems to think a transaction is pending or "Under Review." The Barrier: As a user in Uruguay, I do not have a direct "Phone" option for support in my region—only email. The email responses I receive are automated or generic, telling me to either use the app (which is disabled) or call them (which isn't an option for my country). Has anyone from faced this "Under Review" stalemate? Is there a specific way to force the payment details to refresh or a known workaround for the disabled button in the app? Any help would be greatly appreciated.
0
0
74
3d
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
1
0
87
3d
Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
Hi, On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again. My Apple ID subscriptions page shows the Developer membership as active (with an end date), but: Developer portal: Pending, prompts to purchase again Apple Developer app (Account screen): still shows Enroll Now / membership not active The web flow displays an Enrollment ID (I can share masked) What I’ve tried: Confirmed I’m using the same Apple ID everywhere Signed out, cleared cookies, tried private/incognito browser Waited well beyond 48 hours (it’s been ~1 week) I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my Apple ID. Has anyone experienced this and found a workaround? Any advice on the fastest way to get Apple to attach/activate the paid membership and close the pending enrollment? Thanks.
1
0
91
3d
symbolicate crashlog using .symbols files instead of dSYMs
Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?
1
0
53
3d
Help, I'm New and Lot
Hello, I created a code in Xcode on my Mac. Once it was debugged I tried to run it on a simulator. Every time I run it on a simulator I get the white screen with the spinning red box. I'm very new at this and I am creating this app for my own child. As a teacher I couldn't stand the other math fact apps. You'll have to talk to me like an infant.
1
0
78
3d
Migration to Organization Account pending for 3 weeks - Case ID: 102799400229
Hi everyone, I'm looking for some insight or advice regarding the timeline for migrating from an Individual to an Organizational developer account. My request was initiated on January 11th, making it over three weeks now. The last communication I received from the support team was on January 24th (8 days ago). Despite sending follow-up inquiries to check on the status or if additional documentation is required, I haven’t received any updates since then. Has anyone else experienced similar delays recently? Is there a specific channel or method to escalate this beyond the standard follow-up emails? Request Started: Jan 11, 2026 Last Contact: Jan 24, 2026 Case ID: 102799400229 Thanks in advance for any help!
2
0
79
3d
String Catalog stops updating upon changing source code
If you add a new string in your app (for example String(localized: "contact_support_message", defaultValue: "Please contact support")), then later you change that default value and rebuild, the string catalog updates to match as expected. But once that string is translated, changing the default value in code and rebuilding does not update the catalog. You seemingly have to go manually change the default value for English in the catalog to match the code (which marks the translation as Needs Review). Is there a better way? Or is there a way to determine what strings have default values in code that do not match the catalog values to see if any were missed as wording was tweaked over time?
3
0
129
5d
How Do You Handle Certificates for Client Owned iOS Apps
Hi all, I’m enrolling in the Apple Developer Program as an Individual and working with a freelance iOS developer. The developer is telling me that on an Individual account, they cannot create or manage signing certificates or provisioning profiles unless I either share my Apple ID credentials or export and share a P12 certificate. My understanding is that with App Store Connect Admin access and Xcode managed signing, a third party developer can build, sign, upload builds, manage TestFlight, and submit apps using their own Apple ID without credential or private key sharing. Can anyone confirm the current recommended Apple workflow for this scenario? Is there any functional requirement to enroll as an Organization in order to avoid sharing Apple ID credentials or P12 certificates? Thanks in advance.
1
0
50
5d
Host Card Emulation (HCE) not valid
Provisioning profile doesn't match the entitlements file's value for the com.apple.developer.nfc.hce.iso7816.select-identifier-prefixes entitlement. Although when we created the request, we added a list of AIDs which is the same as the list registered in Inof.plist <key>com.apple.developer.nfc.hce.iso7816.select-identifier-prefixes</key> <array> <string>XXXXXX</string> <string>XXXXXX</string> <string>XXXXXX</string> </array> How can we get a better message of diffs between them?
1
0
108
5d
Admin on Organization team but cannot access CIP
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
4
0
129
5d
Application Hangs with Nested LazyVStack When Accessibility Inspector is Active
Description I've encountered a consistent hang/freeze issue in SwiftUI applications when using nested LazyVStack containers with Accessibility Inspector (simulator) or VoiceOver (physical device) enabled. The application becomes completely unresponsive and must be force-quit. Importantly, this hang occurs in a minimal SwiftUI project with no third-party dependencies, suggesting this is a framework-level issue with the interaction between SwiftUI's lazy view lifecycle and the accessibility system. Reproduction Steps I've created a minimal reproduction project available here: https://github.com/pendo-io/SwiftUI_Hang_Reproduction To Reproduce: Create a SwiftUI view with the following nested LazyVStack structure: struct NestedLazyVStackView: View { @State private var outerSections: [Int] = [] @State private var innerRows: [Int: [Int]] = [:] var body: some View { ScrollView { LazyVStack(alignment: .leading, spacing: 24) { ForEach(outerSections, id: \.self) { section in VStack(alignment: .leading, spacing: 8) { Text("Section #\(section)") // Nested LazyVStack LazyVStack(alignment: .leading, spacing: 2) { ForEach(innerRows[section] ?? [], id: \.self) { row in Text("Section #\(section) - Row #\(row)") .onAppear { // Load more data when row appears loadMoreInner(section: section) } } } } .onAppear { // Load more sections when section appears loadMoreOuter() } } } } } } Enable Accessibility Inspector in iOS Simulator: Xcode → Open Developer Tool → Accessibility Inspector Select your running simulator Enable Inspection mode (eye icon) Navigate to the view and start scrolling Result: The application hangs and becomes unresponsive within a few seconds of scrolling Expected Behavior The application should remain responsive when Accessibility Inspector or VoiceOver is enabled, allowing users to scroll through nested lazy containers without freezing. Actual Behavior The application freezes/hangs completely CPU usage may spike The app must be force-quit to recover The hang occurs consistently and is reproducible Workaround 1: Replace inner LazyVStack with VStack LazyVStack { ForEach(...) { section in VStack { // ← Changed from LazyVStack ForEach(...) { row in ... } } } } Workaround 2: Embed in TabView TabView { NavigationStack { NestedLazyVStackView() // ← Same nested structure, but no hang } .tabItem { ... } } Interestingly, wrapping the entire navigation stack in a TabView prevents the hang entirely, even with the nested LazyVStack structure intact. Questions for Apple Is there a known issue with nested LazyVStack containers and accessibility traversal? Why does wrapping the view in a TabView prevent the hang? Are there recommended patterns for using nested lazy containers with accessibility support? Is this a timing issue, a deadlock, or an infinite loop in the accessibility system? Why that happens? Reproduction Project A complete, minimal reproduction project is available at: https://github.com/pendo-io/SwiftUI_Hang_Reproduction
2
0
154
6d
Build Failing with Ad-hoc and Developer Distribution Errors
I'm trying to upload my app build with Xcode Cloud. It builds and runs fine on the simulator, but when I try to upload to the cloud it keeps failing from Ad-hoc and Developer Distr. (Error code 70) I have tried/verified: -Verifying that my workflow archive in Xcode is set to "App Store Connect" (setting it to internal Test flight did not work either) -TestFlight Internal is set as a Post-Action and I created/added a test group -All App Store agreements signed and active -Revoking out-of-date developer certificates (Development Managed) -Running build from command line (using git pull origin main, git push origin main) Excerpts of the Error Output (ip addresses censored) Export archive for ad-hoc distribution 15.9s Run command: 'xcodebuild -exportArchive -archivePath /Volumes/workspace/tmp/3fe6638a-94b8-4944-8406-0e291469f933.xcarchive -exportPath /Volumes/workspace/adhocexport -exportOptionsPlist /Volumes/workspace/ci/ad-hoc-exportoptions.plist '-DVTPortalRequest.Endpoint=http://172.16.XX.XX:XXXX' -DVTProvisioningIsManaged=YES -IDEDistributionLogDirectory=/Volumes/workspace/tmp/ad-hoc-export-archive-logs -DVTSkipCertificateValidityCheck=YES -DVTServicesLogLevel=3' Error Command exited with non-zero exit-code: 70 Another similar error exists for development distribution
4
0
201
6d
Icon Composer showing werid images
Hey guys! I downloaded Apple’s Icon Composer to build my iOS 26 app icon. I exported my SVG from Illustrator (and verified it through Canva and the W3C validator). However, when I import it into Icon Composer, it looks really weird . There are these bubble-like artifacts appearing in the center. Here's my orignal svg icon file trace-logo.txt Any help will be appreciated! Best, Justin
0
0
74
6d
No service and no complaints procedure
Hi, I requested a callback for Developer support as I was trying to set up a new Apple Developer account for my employer. As this was a new business for Apple, looking to create an Apple Developer Premium account, I thought Apple might be even slightly interested in helping answer some key questions. I requested a callback. The page claimed they would be 'calling shortly'. No call came. So, I requested another callback... The page again claimed they would be 'calling shortly'. Yet again, no call came. Later, I requested yet another callback... The page again claimed they would be 'calling shortly'. As is the norm, no call came. I called Apple support main telephone number, and they explained that this was a failing of their system on their part, hurrah... that was correct. But they told me they could not deal with my issue as it was a developer support issue. I already have a developer account anyway, so really they should be supporting me, I already PAY them! So normal support could only help in so far as they were able to tell me what I already know, the Apple developer support system does not work. The thing is, nobody at Apple actually cares about this. They don't really care about anything, as is clear by the lack of means to escalate issues. So, I sent an email instead, through their website form. I received no response. The next day, I requested another callback, no call came. I sent another email, and got no response. It is totally exasperating that Apple have no functional complaints system at all, and is damning of the origination. It is perfectly clear that they regard users, and customers, with abject contempt. Now I am going to have to write a snail mail letter to their CEO in the USA in the hope that they given more of a damn than those they preside over.
0
0
37
6d
Payment pending for weeks to access the Developer Program
Hi, My payment has been pending since early January to join the developer program in spite of the mention that it should be processed in a couple business days. This is preventing me from moving forward with my app. I see several similar issues on the Forum but no answer to my issue. Any thoughts on how to speed up this process? Any help would be much appreciated!
0
0
25
6d