Posts under Developer Tools & Services topic

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Enrollment Failure – Unable to Complete Apple Developer Program Registration
Dear Apple Developer Support Team, I am writing to request assistance regarding an issue I am experiencing while attempting to enroll in the Apple Developer Program. Below are the details of the problem: The enrollment process fails before reaching the payment page. The message displayed is: “Your enrollment could not be completed.” The error appears prior to any payment attempt. Two-factor authentication is enabled on the Apple ID. Email address and phone number are verified. The Apple ID being used for enrollment is different from our existing Enterprise account. We have attempted enrollment using: A U.S. address A Indian phone number A clean browser session (logged out of other Apple accounts) The existing Apple Enterprise account under our organization is active and functioning without issues. This new enrollment attempt is for a separate Developer Program account using a different email address. We have tried multiple browsers and networks, but the issue persists and prevents us from proceeding to payment. Could you please check whether: The Apple ID is restricted or flagged in your system? There are any verification issues preventing enrollment? Any additional steps are required from our side to complete registration? Kindly let us know how we can resolve this and proceed with successful enrollment. Thank you for your assistance.
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Launch screen update
Hi. In my app a need do change launch screen. During development sometime in when I install new version of app over old version sometimes I see old launch screen. Is it possible that this situation will happen on production when I will publish app to App Store? Is Launch screen somehow cached?
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Xcode 26.3 not rendering Unicode/Emoji in Simulator or Canvas
I'm based in Australia, and am having the following issue. After leaving this message I received another response from someone else who is also havign the same issue, I've pasted that too. I'm quite surprised to not see it mentioned, could be local to language settings or something. Here is the issue: Folk, I am having an issue where Xcode 26.3 with the new iOS26.2+26.3.1 Simulator update installed doesn’t render Unicode characters in the Canvas or in Simulator. They do render when running direct to a device. I’ve reset devices inside Simulator, cleared Derived Data, cleaned Build Folders etc but to no avail! Is anyone else seeing this, I can’t find a mention anywhere!! Thank you in advance. Yep. Same here. Can't see emojis on the emoji picker keyboard.
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Clarification regarding Apple Developer Program enrollment status
Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,
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My Apple Developer Membership is a Schrödinger's Paradox
I think I’ve discovered a quantum paradox in the enrollment process. On February 3rd, I paid for my membership. Since then, my account has been in a "Schrödinger's State": It exists (because the payment was successful and my ID was verified weeks ago) It doesn't exist (because it’s still stuck on "Pending" and I can't access any developer tools) It’s been 31 days, and the box is still closed. But I really hope not many people are in this situation, has anyone else faced something similar? How did you resolve it? I’d love to finally start publishing…
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Urgent Issue with Apple Developer Account – Charged Twice but No Access
Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.
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False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore
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Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
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Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
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Apple Developer Account Stuck in Individual to Organization Migration
Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.
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Request: Option to Position Coding Assistant on the Right Side in Xcode
Dear Xcode Team, Please consider adding an option to position the Coding Assistant on the right side of the editor. Currently, when the assistant panel is open, it makes it difficult to access the Project Navigator at the same time. Having the ability to move the Coding Assistant to the right side would allow developers to keep the Project Navigator visible while interacting with the assistant, improving workflow and efficiency. Thank you
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How to programmatically determine fixed CPU frequency for memory latency benchmarking on Apple Silicon?
Hi everyone, I am developing a benchmarking tool to measure memory latency (L1/L2/DRAM) on Apple Silicon. I am currently using Xcode Instruments (CPU Counters) to validate my results. In my latest run for a 128 MB buffer with random access, Instruments shows: Latency (cycles): ~259 cycles (derived from LDST_UNIT_OLD_L1D_CACHE_MISS / L1D_CACHE_MISS_LD). Manual Timer Result: ~80 ns. To correlate these two values, I need the exact CPU Frequency (GHz) at the time of the sample. My Questions: Is there a recommended way to programmatically fetch the current frequency of the Performance cores (p-cores) during a benchmark run? Does Apple provide a "nominal" frequency value for M-series chips that we should use for cycle-to-nanosecond conversions? In Instruments, is there a hidden counter or "Average Frequency" metric that I can enable to avoid manual math? Hardware/Software Environment: Tool: Instruments 26.3+ (CPU Counters Template). Chip: A19, iPhone 17 pro. OS: 26.3.
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Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows "Purchase your membership." I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
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Xcode 26 references a local package twice for test
My project uses about 10 local packages. When Xcode determins its dependencies graph it includes project Foo (a package) and project Foo_Foo (???). This is a no op for normal builds, but causes the Foo package to be linked twice for test builds which then fail due to duplicate symbols. Nowhere in my repository is Foo_Foo defined or reference. Nowhere in the .xcodeproj/ folder is there mention of Foo_Foo. What am I doing wrong?
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Enrollment Failure – Unable to Complete Apple Developer Program Registration
Dear Apple Developer Support Team, I am writing to request assistance regarding an issue I am experiencing while attempting to enroll in the Apple Developer Program. Below are the details of the problem: The enrollment process fails before reaching the payment page. The message displayed is: “Your enrollment could not be completed.” The error appears prior to any payment attempt. Two-factor authentication is enabled on the Apple ID. Email address and phone number are verified. The Apple ID being used for enrollment is different from our existing Enterprise account. We have attempted enrollment using: A U.S. address A Indian phone number A clean browser session (logged out of other Apple accounts) The existing Apple Enterprise account under our organization is active and functioning without issues. This new enrollment attempt is for a separate Developer Program account using a different email address. We have tried multiple browsers and networks, but the issue persists and prevents us from proceeding to payment. Could you please check whether: The Apple ID is restricted or flagged in your system? There are any verification issues preventing enrollment? Any additional steps are required from our side to complete registration? Kindly let us know how we can resolve this and proceed with successful enrollment. Thank you for your assistance.
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2
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0
Views
371
Activity
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“Your enrollment could not be completed at this time.”
I need help with Apple Developer Program enrollment. I’m getting “Your enrollment could not be completed at this time.”
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0
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0
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102
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When Will Claude Agent within Xcode be Upgraded to Sonnet 4.6?
Currently it's Sonnet 4.5. I know that 4.6 is out.
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0
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2
Views
139
Activity
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Launch screen update
Hi. In my app a need do change launch screen. During development sometime in when I install new version of app over old version sometimes I see old launch screen. Is it possible that this situation will happen on production when I will publish app to App Store? Is Launch screen somehow cached?
Replies
0
Boosts
0
Views
31
Activity
2w
Xcode 26.3 not rendering Unicode/Emoji in Simulator or Canvas
I'm based in Australia, and am having the following issue. After leaving this message I received another response from someone else who is also havign the same issue, I've pasted that too. I'm quite surprised to not see it mentioned, could be local to language settings or something. Here is the issue: Folk, I am having an issue where Xcode 26.3 with the new iOS26.2+26.3.1 Simulator update installed doesn’t render Unicode characters in the Canvas or in Simulator. They do render when running direct to a device. I’ve reset devices inside Simulator, cleared Derived Data, cleaned Build Folders etc but to no avail! Is anyone else seeing this, I can’t find a mention anywhere!! Thank you in advance. Yep. Same here. Can't see emojis on the emoji picker keyboard.
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11
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19
Views
1.5k
Activity
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Clarification regarding Apple Developer Program enrollment status
Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,
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4
Boosts
3
Views
107
Activity
2w
My Apple Developer Membership is a Schrödinger's Paradox
I think I’ve discovered a quantum paradox in the enrollment process. On February 3rd, I paid for my membership. Since then, my account has been in a "Schrödinger's State": It exists (because the payment was successful and my ID was verified weeks ago) It doesn't exist (because it’s still stuck on "Pending" and I can't access any developer tools) It’s been 31 days, and the box is still closed. But I really hope not many people are in this situation, has anyone else faced something similar? How did you resolve it? I’d love to finally start publishing…
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0
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0
Views
79
Activity
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Xcode & MacBook Air Compatibility
Will I be able to download and run Xcode 26.3 on a new MacBook Air with an M5 chip? If yes, what memory size is recommended? 16, 24 or 32 GB ?
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0
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73
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How to delete rogue iOS simulators and reclaim disk space?
I have three rogue iOS simulators, how to correctly delete them and reclaim the disk space? These img files are costing me 18gb of storage.
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6
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0
Views
437
Activity
2w
Urgent Issue with Apple Developer Account – Charged Twice but No Access
Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.
Replies
1
Boosts
0
Views
93
Activity
2w
False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore
Replies
0
Boosts
0
Views
36
Activity
2w
Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
Replies
0
Boosts
0
Views
33
Activity
2w
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
Replies
1
Boosts
1
Views
151
Activity
2w
Apple Developer Account Stuck in Individual to Organization Migration
Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.
Replies
1
Boosts
0
Views
143
Activity
2w
Activation delay - more than 48 hours
I purchased my Apple Developer program on March 2nd, and received payment confirmations, but have not yet received a final approval email. It has been more than 48 hours. Please help check the status
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0
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0
Views
53
Activity
2w
Request: Option to Position Coding Assistant on the Right Side in Xcode
Dear Xcode Team, Please consider adding an option to position the Coding Assistant on the right side of the editor. Currently, when the assistant panel is open, it makes it difficult to access the Project Navigator at the same time. Having the ability to move the Coding Assistant to the right side would allow developers to keep the Project Navigator visible while interacting with the assistant, improving workflow and efficiency. Thank you
Replies
1
Boosts
3
Views
72
Activity
2w
How to programmatically determine fixed CPU frequency for memory latency benchmarking on Apple Silicon?
Hi everyone, I am developing a benchmarking tool to measure memory latency (L1/L2/DRAM) on Apple Silicon. I am currently using Xcode Instruments (CPU Counters) to validate my results. In my latest run for a 128 MB buffer with random access, Instruments shows: Latency (cycles): ~259 cycles (derived from LDST_UNIT_OLD_L1D_CACHE_MISS / L1D_CACHE_MISS_LD). Manual Timer Result: ~80 ns. To correlate these two values, I need the exact CPU Frequency (GHz) at the time of the sample. My Questions: Is there a recommended way to programmatically fetch the current frequency of the Performance cores (p-cores) during a benchmark run? Does Apple provide a "nominal" frequency value for M-series chips that we should use for cycle-to-nanosecond conversions? In Instruments, is there a hidden counter or "Average Frequency" metric that I can enable to avoid manual math? Hardware/Software Environment: Tool: Instruments 26.3+ (CPU Counters Template). Chip: A19, iPhone 17 pro. OS: 26.3.
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0
Boosts
0
Views
96
Activity
2w
Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows "Purchase your membership." I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
Replies
0
Boosts
0
Views
27
Activity
2w
Xcode 26 references a local package twice for test
My project uses about 10 local packages. When Xcode determins its dependencies graph it includes project Foo (a package) and project Foo_Foo (???). This is a no op for normal builds, but causes the Foo package to be linked twice for test builds which then fail due to duplicate symbols. Nowhere in my repository is Foo_Foo defined or reference. Nowhere in the .xcodeproj/ folder is there mention of Foo_Foo. What am I doing wrong?
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1
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0
Views
98
Activity
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XCode 26.3 AI assistant's attach file feature doesn't work in a big project
It doesn't show any files, only warning or errors for me. Same behavior with @
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4
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0
Views
111
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