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First-time enrollment still Pending after purchase attempt
Hi everyone, This is my first time enrolling in the Apple Developer Program as an individual, so I’d appreciate some guidance. On Saturday, September 26, I went through the membership purchase process and reached the order acknowledgement page. My account still shows “Pending” and “Purchase your membership.” As of September 28, the $99 transaction was still marked as pending in the cardholder’s bank. I’ve contacted Apple Developer Support and am waiting for a reply. I live in Russia and cannot make this payment with any of my own Russian-issued bank cards. With my friend’s permission, I used their card. I understand that Apple may need additional verification, and I’m happy to provide it privately to Support. Has anyone experienced something similar? Should I continue waiting for the order to be processed, or is there another step I should take? I’d like to avoid placing a duplicate order. Thank you for your help.
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Guideline 1.1 metadata rejection persists after description edit - how to get specific feedback?
My app was rejected under Guideline 1.1 - Safety - Objectionable Content, flagged in the app metadata (not a binary issue). I updated the public App Store Description to remove wording that seemed like the most likely trigger, then asked App Review for confirmation before resubmitting, but the response was a boilerplate message that didn't confirm whether the edit addressed the issue. Has anyone had success getting App Review to confirm which specific text in the metadata triggered a Guideline 1.1 flag, or is it trial-and-error on the wording? Any tips on how to get more targeted feedback in this situation would be appreciated. Thanks!
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iCloud Sync not working with iPhone, works fine for Mac.
I've been working on an app. It uses iCloud syncing. 48 hours ago everything was working 100%. Make a change on the iPhone it immediately changed on the Mac. Change on the Mac, it immediately changed on the iPhone. I didn't work on it yesterday. I updated to iOS26.4 on the iPhone and 26.4 on the Mac yesterday instead. Today, I pull up the project again. I made NO changes to the code or settings. Make a change on the iPhone it immediately updates on the Mac. Make a change on the Mac, nothing happens on the iPhone. I've waited an hour, and the change never happens. If you leave the iPhone app, then return, it updates as it should. It appears that iCloud's silent notification is to being received by the iPhone. Anyone else having the issue? Is there something new with iOS 26.4 that needs to be adjusted to get this to work? Again, works flawlessly with the Mac, just not with the iPhone.
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Paid on May 11, Account Not Activated, No Refund, and Support is Unresponsive
Hey everyone, I’m posting here out of pure frustration because there is literally no way left to contact Apple Developer Support. I am completely stuck. I paid the $99 fee via in-app purchase back on May 11th. Right after, I was prompted to verify my identity, and I immediately uploaded the requested documents. Since then, it has been a complete nightmare. If I check my Apple ID "Subscriptions" on my iPhone, the developer subscription actually shows up as ACTIVE and states it will renew next May. This means that 4 whole months have already passed and are actively being counted against my 1-year membership time. But when I log into developer.apple.com, the dashboard still asks me to "Complete your purchase" and pay again. I am not clicking that button because I refuse to be double-charged for the same thing. No refund was ever issued to me, and I haven't been able to use the account for a single day despite a third of my subscription year burning away. Here is what I have tried with zero success: Sent emails with my official Apple receipt showing the deduction. No reply. Received automated "Complete your payment" emails. I replied directly to them with my proof of payment. Ignored. Tried calling the official support phone number during my local business hours. The number is completely unreachable. I have no active account, no refund, and no way to talk to a human. Has anyone found a way to escalate this kind of issue? Any help from an Apple representative here would be highly appreciated. Enrollment ID: 59C6KKFZNM
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Virtualization.framework VM execution ownership and crash reclamation on Intel macOS Monterey
Subject: Virtualization.framework VM execution ownership and crash reclamation on Intel macOS Monterey Hello, I’m investigating the lifecycle guarantees of Virtualization.framework on Intel macOS Monterey 12.7.x. The specific scenario is a VZVirtualMachine running a Linux guest. I need to understand the ownership and reclamation behavior when the process holding the VZVirtualMachine is abruptly terminated without calling stop() or performing normal cleanup. The key questions are: For a specific VZVirtualMachine on Intel macOS Monterey, which userspace task/process actually owns the Hypervisor VM and the vCPU threads backing guest execution? Is Hypervisor execution owned directly by the calling process, or by a separate process such as: com.apple.Virtualization.VirtualMachine or another Virtualization.framework backend? If the process holding the VZVirtualMachine is terminated with SIGKILL or crashes without executing cleanup code, is the underlying guest execution context necessarily destroyed? More specifically: Can guest vCPU execution continue after the client process has died? If a separate backend process owns the VM, is that backend guaranteed to terminate or destroy the VM when the client dies? Does this behavior apply to Intel macOS Monterey 12.7.x, or only to newer macOS releases? Is there a supported diagnostic on Monterey that can map one specific VZVirtualMachine instance to the task/process that actually owns its Hypervisor VM/vCPU execution? For example, would a diagnostic showing Hypervisor execution frames such as hv_vcpu_run in a process, combined with a reliable process-exit notification, be sufficient to establish that ownership relationship? If the Virtualization backend can survive the client process, what supported VM-specific recovery or termination mechanism is available to another process? The security property I need to establish is intentionally narrow: If the userspace owner of a VM is abruptly destroyed, guest computation must not be able to continue indefinitely as an independent execution domain. Persistent disk files or other inert VM artifacts are not the concern; the question is specifically about live guest/vCPU execution and its ownership lifecycle. I’m looking for the supported architectural contract or diagnostic approach, not undocumented implementation details. Target environment: macOS Monterey 12.7.x Intel x86_64 Virtualization.framework Hypervisor.framework Hardware virtualization available No private APIs or privileged/kernel extensions Thank you.
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App Suddenly Dropped Membership: Support Escalation Timeline?
Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.
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Developer Program Enrollment Unresolved for 3+ Weeks – Urgent Escalation Needed
Dear Apple Developer Support and Community, I am writing to bring attention to an unresolved enrollment issue that has persisted for over two months without any meaningful progress or communication from Apple. The Issue: My organization's Apple Developer Program enrollment has been stuck in "processing" status since July 27, 2026. Despite multiple contact attempts—including emails and a phone call on September 17, 2026—there has been no resolution or even proper explanation for the delay. Timeline: July 27, 2026: Organization enrolled and fee paid July 27, 2026: Documents uploaded after identity verification request September 17, 2026: Called Apple Developer Support (no concrete action taken) Today: Posting here as last resort Enrollment Details: Case ID: 20000152256511 Country: India Status: Processing (stuck for 64 days) Documents: All uploaded, no requests for additional info Key Questions I Need Answered: Why is there no communication from Apple regarding processing status? Have my documents been received and verified? What is the reason for this extended delay of over two months? When can I expect my account to be activated? Is there a senior support specialist who can look into this? Business Impact: This delay is critically impacting our organization's ability to: Launch applications on the App Store Meet business commitments Proceed with our product roadmap Request for Apple Staff: Please review case ID 20000152256511 and provide: Current status of my enrollment List of received and missing documents (if any) Specific date when account will be activated Direct contact person for escalation I appreciate the community's support and Apple's attention to this urgent matter. You can contact me through my Apple Developer account or via Apple Support channels. Thank you, Dinesh
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Declared Age Range API availability on iOS versions below iOS 26
Hello team, We are currently evaluating the Declared Age Range API for supporting age-related regulatory requirements in our application, and we would appreciate some clarification regarding iOS version compatibility. Based on the documentation, we understand that newer age-related capabilities such as isEligibleForAgeFeatures and Regulatory Features are available only on newer iOS versions (for example, iOS 26.4+). We would like to clarify the following: Is the Declared Age Range API itself available only on iOS 26+ devices, or can age range information also be retrieved on earlier iOS versions? For users running iOS versions below 26, will the Declared Age Range API: Return age range information? Return a limited response? Be completely unavailable? Is our understanding correct that applications running on iOS versions earlier than iOS 26 cannot obtain age range information through the Declared Age Range API and therefore cannot determine whether age-related regulatory requirements apply? Are there any recommended fallback approaches for supporting age-verification or age-assurance requirements on devices running iOS versions below 26? Has anyone successfully implemented a solution that provides equivalent age-related signals or regulatory age-verification handling for users on earlier iOS versions? If so, are there any best practices or recommended approaches? Any clarification or guidance would be greatly appreciated. Thanks!
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Enrollment problems
I’m trying to enroll for apple developer programs but from Nigeria but my location is lock to United States and all my accounts detail are Nigeria,all my accounts details is Nigeria in my iCloud include my payment and shipping Adresses
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Can't "Add for Review" (unexpected error) + Subscriptions page won't load ("An error has occurred")
I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.
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Enrollment denied with no reason - case 102915311314
My individual enrollment in the Apple Developer Program is being denied, and nobody can tell me why. Both the website and the Apple Developer app refuse the enrollment. I contacted Developer Support and got the same template twice: "For one or more reasons, your enrollment couldn't be completed. We can't continue with your enrollment at this time." No reason. No hint of what to fix. When I asked for specifics, the support agents themselves seemed not to know what the problem is. I genuinely don't understand what is wrong. I'm an individual developer with finished projects waiting for release. I need this account to work, and I need a real answer, not a template. I'm ready to verify my identity with any document Apple needs - passport, ID, proof of address, anything. Could someone from Apple Developer Support with access to the actual account status please look at case 102915311314 and tell me either what to fix, or that the block is permanent so I can stop wasting time?
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Need Help with payment After enrollment
I am a developer from Pakistan, and I have been facing an issue with my Apple Developer Program enrollment for the past few days. I submitted my enrollment, and after some time it was approved. I then received the option to complete the payment. However, I have been unable to complete the payment. I have tried my Payoneer card as well as cards from several local banks in Pakistan, but I receive the same error every time: “Payment Authorization failed on card ****. Please verify your information and try again, or try another payment method.” Unfortunately, none of the other available payment methods are working either. I would appreciate it if anyone help me,
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Apple Developer Program Enrollment Declined — No Reason Provided and No Resolution From Support
My Apple Developer Program enrollment as an Individual has been declined. I have already contacted Apple Developer Support and also spoke with support by phone. I was informed only that the enrollment was declined, but no reason was provided and I was not given any way to correct the issue or retry the enrollment. I am not asking Apple to bypass any eligibility or identity-verification requirements. I am requesting: A manual review of my Apple Developer Program eligibility. Confirmation whether my Apple Account has an enrollment or identity-verification restriction. If possible, removal/reset of the declined enrollment state so that I can complete identity verification again. An alternative identity-verification method if the previous verification could not be completed successfully. Guidance on any documentation Apple requires from me. I am fully prepared to provide my Saudi government-issued identification, passport, proof of address, payment information, or any other required documentation through an official secure Apple channel. Support Case ID: 20000132221925 Country/Region: Saudi Arabia I would appreciate it if Apple Developer Support could review or escalate this case to the appropriate Enrollment team.
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Broken Private Relay and Black Screen Issues with 26.6.2 and 27.0 Virtual Machines
There have been 2 serious regressions in the hypervisor framework since developer beta 6 of macOS 27 that have continued into the final release, and the first beta of 27.2 The first is that since developer beta 6 of macOS 27, virtual machines that have an Apple ID with iCloud+ signed in fail to route traffic in Safari through iCloud Private Relay despite it being on. Parallels, UTM, VirtualBuddy have all been tested and the issue applies to all of them, exposing the host machine's IP address. I have reported the issue since I discovered it and there hasn't been any communication that Apple even knows its an issue to my open report in Feedback Assistant. The second issue is a newer one, and it affects macOS 26.6.2 and earlier virtual machines. Attempting to install 26.7 through the built-in software update causes the virtual machine to black screen upon reboot during the installation. Forcing the machine off and back on causes the virtual machine to revert back to macOS 26.6.2. There has been no available IPSW file to test if a clean install of 26.7 in a virtual machine is a viable workaround, or to see if there is a bug in the updating mechanism or bug in the 26.7 release itself in virtual machines. The Parallels Desktop forum is beginning to get reports from users of that software of the same black screen issue trying to update their own 26.6.2 VMs to 26.7. These issues have also not been corrected in either 27.2 Beta 1 nor 26.7.1 Has anyone found a workaround to either of these 2 issues, or submitted similar reports and got any kind of response from Apple? The feedback reports about these issues are FB24828992 and FB24791716
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macOS guest freezes after update reboot on M4 host with Virtualization.framework
macOS guest (Virtualization.framework) freezes with all vCPUs halted right after a macOS update reboot - 3/3 on a macOS 26.7.1 (25G309) M4 host, seen with both UTM and Parallels Summary On a macOS 26.7.1 (25G309, beta/seed build) host with an Apple M4, every macOS guest that runs an in-place macOS update freezes at the same point: the in-OS phase of the update completes and reports success, the guest requests a reboot, records a shutdown stall 9 seconds later, reboots twice, shows the update progress screen for about a minute, and then stops. All four vCPUs enter WFI and never wake, paravirtualized graphics stops submitting, no I/O is pending on the host side, and no host service logs an error. The VM never recovers and has to be killed. Reproduced 3 out of 3 times, under two different front-ends (UTM and Parallels Desktop) and two guest versions (15.7.x and 26.6.2). Environment Host: iMac (Mac16,3), Apple M4, 16 GB RAM, macOS 26.7.1 build 25G309 (seed channel), installed the evening before the first failure. Primary guest: macOS 15.7.9 (24G830), hardware model VirtualMac2,1, 4 vCPUs, 6 GB RAM, 90 GB raw disk image (virtio-blk) stored on an external USB SSD. Networking bridged to the built-in Ethernet port. Devices enabled: memory balloon, audio, entropy, clipboard sharing; display 1920x1200 with dynamic resolution. Front-end for the primary case: UTM [version], Apple Virtualization backend. Guest was the only VM running, cold-booted, window open. Update being applied: MSU_UPDATE_24H23_patch_15.8_minor (15.7.9 -> 15.8). Other cases: a macOS 26.6.2 guest under UTM; a macOS 15.7.7 -> 15.8 guest under Parallels Desktop 26.4.2 (57518). Steps to reproduce Cold-boot a macOS 15.7.9 guest under Virtualization.framework, as the only VM on the host. In the guest: System Settings > Software Update > install macOS 15.8. Let it reboot. Expected The guest installs the update and boots into 15.8. Actual — timeline of the primary case (R = the moment Software Update requested the reboot; absolute timestamps are in the attached logs) R-23 min to R-5 min: UpdateBrainService prepares the update inside the guest, writing about 25 GB (two "disk writes" resource reports: 16.5 GB then 8.5 GB). No errors. R-1:56: post-logout install configured; disk space check passes (5.7 GB required, 40.7 GB free). R-1:44: "SUOSUPostLogoutInstallOperation: Applying MSU update". R: "Applied MSU update"; FileVault stash committed ("kAppleFDEKeyStore_commitStash success"); "Rebooting (success = 1, displayAsleep = 0, shutdown = 0)". This is the last line the guest ever writes to install.log. R+9 s: the guest writes a shutdown_stall diagnostic report. R+10 s: host sees ParavirtualizedGraphics "Device reset" / "PGDisplayNub[0]: Destroyed" (reboot #1). R+1:20: second device reset (reboot #2), 70 s after the first. On the host, the vmnet interface is torn down and recreated with no error, the AppleVirtualPlatformIdentity service completes boot attestation with no error, and the guest's graphics driver renegotiates ("Guest requested binary version: 209"). R+1:38: host logs "PGDisplay[0]: Change display mode to 3606x2254" — the guest is on the update progress screen. R+1:41 to R+2:25: the guest's six PGFifoThreads go idle one at a time. The progress bar stops partway. No further activity of any kind. R+11:35: spindump of the VM host process (com.apple.Virtualization.VirtualMachine): 0.042 s of CPU over a 5 s sample all four com.apple.virtualization.thread.cpu-N threads in Hv::Vcpu::run() -> HvCore::Hypervisor::VcpuStateManager::wait_for_interrupt() -> __psynch_cvwait cpu-0/cpu-1 wake on a ~20 ms timer tick and return to WFI; cpu-2/cpu-3 had not run for seconds no thread in any file read, write or fsync (no host I/O outstanding) PGFifoThreads last ran 550–614 s earlier process state Ss (sleeping), not U Host kernel log for the window: no USB, APFS, I/O error, timeout or reset entries. No hardware video decoder (AppleAVD) errors. The VM was left for over an hour with no change, then killed. Second case (same host, same day, UTM, guest macOS 26.6.2) Identical signature: two graphics device resets 69 s apart, display mode set 3 s after the second one, last graphics activity about a second later, then all vCPUs idle in WFI for ~6.5 hours until the VM was killed. Third case (same host, same day, Parallels Desktop 26.4.2, guest 15.7.7 -> 15.8) The guest was suspended in the middle of its update and resumed later. On resume ("-[_PGDevice willResumeWithSuspendState:error:]: Begin resume", preceded by "[VirtualMachineParameterBuilder] Failed to get auxiliary file identifier"), paravirtualized graphics never came back — its FIFO threads ran once and never again — and the guest's vCPUs sat in WFI. This may be a separate save/restore defect, but the end state is the same. What I believe is ruled out The in-OS phase of the update: it completed and reported success. Guest kernel panic: vCPUs are halted, not spinning, and there is no panic report on the guest's data volume. Disk space: 40.7 GB free in the guest at install time. Host storage stall: no uninterruptible wait, no I/O frames in the spindump, no kernel storage errors. Host hardware video decoder: no AppleAVD errors in the primary case. Host services: vmnet and AppleVirtualPlatformIdentity completed normally seconds before the hang. Guest memory: 6 GB allocated. Not yet isolated The VM images live on an external USB SSD; not yet reproduced from internal storage. The memory balloon, audio and clipboard-sharing devices were enabled; not yet reproduced with them disabled. A third-party VPN client was running on the host (guest networking is bridged, so guest traffic bypasses the host tunnel, but host firewall rules could still affect bridged frames). I don't have a confirmed-good in-place guest update on this machine from before 26.7.1, so I can't state with certainty that this is a regression. Frequency 3 of 3 attempts on this host. Attachments / available on request spindumps of the hung VM host process (primary case and second case) host unified-log excerpts for both hang windows the guest's full install.log the guest's shutdown_stall report and the two UpdateBrainService disk-writes reports sysdiagnose captured while hung, if obtained Has anyone seen macOS guests stop at this point on the 26.7.x seeds? If you can reproduce, your host build, hypervisor, and whether the VM image is on internal or external storage would be useful to compare.
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MacOS 27 EULA: Written agreement to run more than 2 VMs per machine?
The language in the new EULA seems to indicate we can get permission to run more than 2 VMs on a single host. "(iii) except as otherwise provided in writing, signed, or issued by an authorized representative of Apple, to install, use and run up to two (2) additional copies or instances of the Apple Software, or any prior macOS or OS X operating system software or subsequent release of the Apple Software, within virtual operating system environments on each Apple-branded computer you own or control that is already running the Apple Software, for purposes of: (a) software development; (b) testing during software development; (c) using macOS Server; or (d) personal, non-commercial use." This is important because we often have use-cases that require running docker containers and other Virtualization tools along-side of two VMs on the host and obviously cant. What's the steps we can take to get written permission for this? Thank you!
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Not all items form Keychain Access are under the Passwords App
In the process of updating several Apple devices to OS 27.0.1, I accidentally updated my main workstation from Sequoia to Golden Gate. I had intended to do this, but not this soon. Now I find that the Keychain Access App no longer takes my login password to unlock items. Unfortunately, the Passwords App does not allow me to see a number of things that are stored in the Keychain Access App: e.g. Secure Notes. But in this case the problem is an application password for an IRC client. I have no way of recovering my IRC account unless I can supply the password to Keychain Access.
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Unable to enrol macOS 27 beta VMs in to Jamf
I have so far been unable to enrol a macOS 27 beta VM in to Jamf since initial beta release. Is this by design? I can’t find any documentation or posts on apple developer forums about this anywhere. My agentic coding session has done some probing around in the VM and it thinks something is going wrong with Secure Keychain within the VM. Everybody on my team is observing the same behaviour as this, and I’ve had it happening across two different laptops (one of them which is, itself, running the latest macOS 27 Beta, and the other which I created a Beta VM by installing Tahoe in the VM, logging in to iCloud, and enabling Beta channel updates) The only thing we’ve found we can do so far is to join to Jamf in Tahoe first, but the problem I have there is, often times the option for Beta channel updates just doesn’t present itself in System Settings -> Software Update after signing in to iCloud, and I don’t know why it sometimes does but often doesn’t. Logs from agentic coding session below: The core log evidence This is the whole causal chain, from the 27 guest's unified log, inside 370 microseconds. Innermost failure first: 05:24:04.967316 apsd: (CryptoTokenKit) [com.apple.CryptoTokenKit:sepkey] <sepk:* kid=0000000000000000>: (apsd) unable to generate key: error e00002e2(-536870174) ACL=<SecAccessControlRef: dk;ock(true);odel(true);osgn(true);oa(true);okd(true)> 05:24:04.967433 apsd: (Security) [com.apple.security:seckey] SecKeyCreateRandomKey_ios failed: NSOSStatusErrorDomain Code=-25308 "Failed to generate keypair" (errSecInteractionNotAllowed / Interaction is not allowed with the Security Server.) 05:24:04.967574 apsd: (DeviceIdentity) com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create reference key." 05:24:04.967600 apsd: [com.apple.apsd:courier] APSBAAClientIdentityProvider failed to obtain a BAA cert, error: com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create reference key." 05:24:04.967686 apsd: [com.apple.apsd:courier] <APSCourierConnectionManager; production>: Stream error occurred for : APSErrorDomain Code=1 "Told not to connect after fetching server bag: (null) - closing stream" Read bottom-up: Secure Enclave key generation fails, so MobileActivation cannot create the reference key, so apsd cannot obtain its BAA device-identity certificate, so APNs tells it not to connect. kid=0000000000000000 means there is no key id at all. Then every courier line reports Connected on 0 interfaces, and mdmclient sets its PushWakeTopics only to get Connection Invalid for service com.apple.apsd and tear down. The command to regenerate it: log show --predicate 'process == "apsd"' --last 60m --info | grep -iE 'BAA|unable to generate key|server bag'. New control, collected just now mac26 happened to be running, so I got the comparison. macOS 26.6 (25G72) guest, same host, same network, 3 days uptime: BAA_FAILURES: 0 SEPKEY_FAILURES: 0 APNS_SOCKETS: 192.168.64.8.52286 -> 17.57.146.7.443 ESTABLISHED 192.168.64.8.52285 -> 17.253.77.203.443 ESTABLISHED (+ 3 more into 17.0.0.0/8) No BAA or courier complaints at all over 6 hours, and live connections into Apple's network. So a virtualised guest per se is fine; the 27 guest specifically cannot mint the key. The physical host, also on macOS 27.0, likewise logged zero of both failures over 3 hours.
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Keeping Scribble but not the floating keyboard: Pencil tap in a WKWebView field leaves no way to get the docked keyboard
I'm building a planner app (React inside a Capacitor WKWebView shell). People handwrite and draw with the Pencil, and they also type longer notes on the keyboard. We want Scribble on, and we don't want to be forced into the small floating keyboard that comes with it. Ideally the user picks which keyboard they get. What I'm seeing on an iPad MU162LL, iPadOS 26.7, Apple Pencil 1: Tap a text field with the Pencil. A stray "." or "," gets typed, which looks like Scribble reading the tap as handwriting. Only the small Pencil toolbar shows up (Scribble tool, up/down chevrons, mic, return). Its menu has Pencil Settings, Minimize, Show Keyboard and Show Emoji. Show Keyboard brings up only the small floating keyboard. Pinching it open or dragging it to the bottom doesn't dock it. The menu on the keyboard's key only offers Hide Keyboard and Pencil Settings, with no Dock or Full. It stays that way until I force quit the app. After a relaunch, a finger tap gives the normal docked keyboard, until I use the Pencil in a field again. Sometimes, not every time, a finger tap after that also gets the floating keyboard. I haven't found a pattern. It isn't specific to my app. It happens in Safari on google.com's search box, on an old build of my app from before any Pencil related code, and on another person's iPad. In Notes, the keyboard docks normally after Pencil use. On the app side I've ruled out the Capacitor keyboard plugin's accessory bar handling, toggling inputmode="none", blurring and refocusing from JS, and the scene and Info.plist settings. No hardware keyboard is involved. Most threads I found end at turning Scribble off. I tried that: with Scribble off, I force quit the app and reopened it, and the state was gone. Turning it off doesn't help us, since handwriting is the point. What I've looked at so far: WebKit's WKContentView installs its own UIIndirectScribbleInteraction and is its own delegate, so I don't see a hook there. UIScribbleInteraction shouldBeginAt would suppress Scribble, but it also kills handwriting in the field. I haven't tried it on the web view yet, and I don't know whether an interaction on the WKWebView or its content view would be consulted for web content. UIScribbleInteraction.isPencilInputExpected and UITextInputContext look read only. I can detect the state but not change it. UIKeyboardLayoutGuide.followsUndockedKeyboard only helps layout. Questions: Is there a supported way for an app, or a web page in WKWebView, to ask for the docked keyboard, or to leave the Pencil input state, while keeping Scribble available? Is it intended that the state lasts for the whole app session, and that a finger tap can also get the floating keyboard afterwards? If there's no such API, is UIScribbleInteraction on the web view the intended way to opt a field out, and does it apply to web content? Feedback Assistant: [I'll file one and add the number here].
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First-time enrollment still Pending after purchase attempt
Hi everyone, This is my first time enrolling in the Apple Developer Program as an individual, so I’d appreciate some guidance. On Saturday, September 26, I went through the membership purchase process and reached the order acknowledgement page. My account still shows “Pending” and “Purchase your membership.” As of September 28, the $99 transaction was still marked as pending in the cardholder’s bank. I’ve contacted Apple Developer Support and am waiting for a reply. I live in Russia and cannot make this payment with any of my own Russian-issued bank cards. With my friend’s permission, I used their card. I understand that Apple may need additional verification, and I’m happy to provide it privately to Support. Has anyone experienced something similar? Should I continue waiting for the order to be processed, or is there another step I should take? I’d like to avoid placing a duplicate order. Thank you for your help.
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64
Activity
7h
Guideline 1.1 metadata rejection persists after description edit - how to get specific feedback?
My app was rejected under Guideline 1.1 - Safety - Objectionable Content, flagged in the app metadata (not a binary issue). I updated the public App Store Description to remove wording that seemed like the most likely trigger, then asked App Review for confirmation before resubmitting, but the response was a boilerplate message that didn't confirm whether the edit addressed the issue. Has anyone had success getting App Review to confirm which specific text in the metadata triggered a Guideline 1.1 flag, or is it trial-and-error on the wording? Any tips on how to get more targeted feedback in this situation would be appreciated. Thanks!
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64
Activity
7h
iCloud Sync not working with iPhone, works fine for Mac.
I've been working on an app. It uses iCloud syncing. 48 hours ago everything was working 100%. Make a change on the iPhone it immediately changed on the Mac. Change on the Mac, it immediately changed on the iPhone. I didn't work on it yesterday. I updated to iOS26.4 on the iPhone and 26.4 on the Mac yesterday instead. Today, I pull up the project again. I made NO changes to the code or settings. Make a change on the iPhone it immediately updates on the Mac. Make a change on the Mac, nothing happens on the iPhone. I've waited an hour, and the change never happens. If you leave the iPhone app, then return, it updates as it should. It appears that iCloud's silent notification is to being received by the iPhone. Anyone else having the issue? Is there something new with iOS 26.4 that needs to be adjusted to get this to work? Again, works flawlessly with the Mac, just not with the iPhone.
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39
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17
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11k
Activity
7h
Paid on May 11, Account Not Activated, No Refund, and Support is Unresponsive
Hey everyone, I’m posting here out of pure frustration because there is literally no way left to contact Apple Developer Support. I am completely stuck. I paid the $99 fee via in-app purchase back on May 11th. Right after, I was prompted to verify my identity, and I immediately uploaded the requested documents. Since then, it has been a complete nightmare. If I check my Apple ID "Subscriptions" on my iPhone, the developer subscription actually shows up as ACTIVE and states it will renew next May. This means that 4 whole months have already passed and are actively being counted against my 1-year membership time. But when I log into developer.apple.com, the dashboard still asks me to "Complete your purchase" and pay again. I am not clicking that button because I refuse to be double-charged for the same thing. No refund was ever issued to me, and I haven't been able to use the account for a single day despite a third of my subscription year burning away. Here is what I have tried with zero success: Sent emails with my official Apple receipt showing the deduction. No reply. Received automated "Complete your payment" emails. I replied directly to them with my proof of payment. Ignored. Tried calling the official support phone number during my local business hours. The number is completely unreachable. I have no active account, no refund, and no way to talk to a human. Has anyone found a way to escalate this kind of issue? Any help from an Apple representative here would be highly appreciated. Enrollment ID: 59C6KKFZNM
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1
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44
Activity
7h
Virtualization.framework VM execution ownership and crash reclamation on Intel macOS Monterey
Subject: Virtualization.framework VM execution ownership and crash reclamation on Intel macOS Monterey Hello, I’m investigating the lifecycle guarantees of Virtualization.framework on Intel macOS Monterey 12.7.x. The specific scenario is a VZVirtualMachine running a Linux guest. I need to understand the ownership and reclamation behavior when the process holding the VZVirtualMachine is abruptly terminated without calling stop() or performing normal cleanup. The key questions are: For a specific VZVirtualMachine on Intel macOS Monterey, which userspace task/process actually owns the Hypervisor VM and the vCPU threads backing guest execution? Is Hypervisor execution owned directly by the calling process, or by a separate process such as: com.apple.Virtualization.VirtualMachine or another Virtualization.framework backend? If the process holding the VZVirtualMachine is terminated with SIGKILL or crashes without executing cleanup code, is the underlying guest execution context necessarily destroyed? More specifically: Can guest vCPU execution continue after the client process has died? If a separate backend process owns the VM, is that backend guaranteed to terminate or destroy the VM when the client dies? Does this behavior apply to Intel macOS Monterey 12.7.x, or only to newer macOS releases? Is there a supported diagnostic on Monterey that can map one specific VZVirtualMachine instance to the task/process that actually owns its Hypervisor VM/vCPU execution? For example, would a diagnostic showing Hypervisor execution frames such as hv_vcpu_run in a process, combined with a reliable process-exit notification, be sufficient to establish that ownership relationship? If the Virtualization backend can survive the client process, what supported VM-specific recovery or termination mechanism is available to another process? The security property I need to establish is intentionally narrow: If the userspace owner of a VM is abruptly destroyed, guest computation must not be able to continue indefinitely as an independent execution domain. Persistent disk files or other inert VM artifacts are not the concern; the question is specifically about live guest/vCPU execution and its ownership lifecycle. I’m looking for the supported architectural contract or diagnostic approach, not undocumented implementation details. Target environment: macOS Monterey 12.7.x Intel x86_64 Virtualization.framework Hypervisor.framework Hardware virtualization available No private APIs or privileged/kernel extensions Thank you.
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4
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374
Activity
7h
App Suddenly Dropped Membership: Support Escalation Timeline?
Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.
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26
Activity
7h
Developer Program Enrollment Unresolved for 3+ Weeks – Urgent Escalation Needed
Dear Apple Developer Support and Community, I am writing to bring attention to an unresolved enrollment issue that has persisted for over two months without any meaningful progress or communication from Apple. The Issue: My organization's Apple Developer Program enrollment has been stuck in "processing" status since July 27, 2026. Despite multiple contact attempts—including emails and a phone call on September 17, 2026—there has been no resolution or even proper explanation for the delay. Timeline: July 27, 2026: Organization enrolled and fee paid July 27, 2026: Documents uploaded after identity verification request September 17, 2026: Called Apple Developer Support (no concrete action taken) Today: Posting here as last resort Enrollment Details: Case ID: 20000152256511 Country: India Status: Processing (stuck for 64 days) Documents: All uploaded, no requests for additional info Key Questions I Need Answered: Why is there no communication from Apple regarding processing status? Have my documents been received and verified? What is the reason for this extended delay of over two months? When can I expect my account to be activated? Is there a senior support specialist who can look into this? Business Impact: This delay is critically impacting our organization's ability to: Launch applications on the App Store Meet business commitments Proceed with our product roadmap Request for Apple Staff: Please review case ID 20000152256511 and provide: Current status of my enrollment List of received and missing documents (if any) Specific date when account will be activated Direct contact person for escalation I appreciate the community's support and Apple's attention to this urgent matter. You can contact me through my Apple Developer account or via Apple Support channels. Thank you, Dinesh
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23
Activity
7h
Declared Age Range API availability on iOS versions below iOS 26
Hello team, We are currently evaluating the Declared Age Range API for supporting age-related regulatory requirements in our application, and we would appreciate some clarification regarding iOS version compatibility. Based on the documentation, we understand that newer age-related capabilities such as isEligibleForAgeFeatures and Regulatory Features are available only on newer iOS versions (for example, iOS 26.4+). We would like to clarify the following: Is the Declared Age Range API itself available only on iOS 26+ devices, or can age range information also be retrieved on earlier iOS versions? For users running iOS versions below 26, will the Declared Age Range API: Return age range information? Return a limited response? Be completely unavailable? Is our understanding correct that applications running on iOS versions earlier than iOS 26 cannot obtain age range information through the Declared Age Range API and therefore cannot determine whether age-related regulatory requirements apply? Are there any recommended fallback approaches for supporting age-verification or age-assurance requirements on devices running iOS versions below 26? Has anyone successfully implemented a solution that provides equivalent age-related signals or regulatory age-verification handling for users on earlier iOS versions? If so, are there any best practices or recommended approaches? Any clarification or guidance would be greatly appreciated. Thanks!
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0
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26
Activity
7h
Product page headers
I have a question about Product page headers. I can see some apps like TikTok and Snapchat are using this feature. Is it only available for some accounts? If it is not currently available for all developers, when should we expect to gain access to it?
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36
Activity
7h
Enrollment problems
I’m trying to enroll for apple developer programs but from Nigeria but my location is lock to United States and all my accounts detail are Nigeria,all my accounts details is Nigeria in my iCloud include my payment and shipping Adresses
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31
Activity
7h
Can't "Add for Review" (unexpected error) + Subscriptions page won't load ("An error has occurred")
I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.
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1
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147
Activity
7h
Enrollment denied with no reason - case 102915311314
My individual enrollment in the Apple Developer Program is being denied, and nobody can tell me why. Both the website and the Apple Developer app refuse the enrollment. I contacted Developer Support and got the same template twice: "For one or more reasons, your enrollment couldn't be completed. We can't continue with your enrollment at this time." No reason. No hint of what to fix. When I asked for specifics, the support agents themselves seemed not to know what the problem is. I genuinely don't understand what is wrong. I'm an individual developer with finished projects waiting for release. I need this account to work, and I need a real answer, not a template. I'm ready to verify my identity with any document Apple needs - passport, ID, proof of address, anything. Could someone from Apple Developer Support with access to the actual account status please look at case 102915311314 and tell me either what to fix, or that the block is permanent so I can stop wasting time?
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1
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51
Activity
7h
Need Help with payment After enrollment
I am a developer from Pakistan, and I have been facing an issue with my Apple Developer Program enrollment for the past few days. I submitted my enrollment, and after some time it was approved. I then received the option to complete the payment. However, I have been unable to complete the payment. I have tried my Payoneer card as well as cards from several local banks in Pakistan, but I receive the same error every time: “Payment Authorization failed on card ****. Please verify your information and try again, or try another payment method.” Unfortunately, none of the other available payment methods are working either. I would appreciate it if anyone help me,
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149
Activity
7h
Apple Developer Program Enrollment Declined — No Reason Provided and No Resolution From Support
My Apple Developer Program enrollment as an Individual has been declined. I have already contacted Apple Developer Support and also spoke with support by phone. I was informed only that the enrollment was declined, but no reason was provided and I was not given any way to correct the issue or retry the enrollment. I am not asking Apple to bypass any eligibility or identity-verification requirements. I am requesting: A manual review of my Apple Developer Program eligibility. Confirmation whether my Apple Account has an enrollment or identity-verification restriction. If possible, removal/reset of the declined enrollment state so that I can complete identity verification again. An alternative identity-verification method if the previous verification could not be completed successfully. Guidance on any documentation Apple requires from me. I am fully prepared to provide my Saudi government-issued identification, passport, proof of address, payment information, or any other required documentation through an official secure Apple channel. Support Case ID: 20000132221925 Country/Region: Saudi Arabia I would appreciate it if Apple Developer Support could review or escalate this case to the appropriate Enrollment team.
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43
Activity
7h
Broken Private Relay and Black Screen Issues with 26.6.2 and 27.0 Virtual Machines
There have been 2 serious regressions in the hypervisor framework since developer beta 6 of macOS 27 that have continued into the final release, and the first beta of 27.2 The first is that since developer beta 6 of macOS 27, virtual machines that have an Apple ID with iCloud+ signed in fail to route traffic in Safari through iCloud Private Relay despite it being on. Parallels, UTM, VirtualBuddy have all been tested and the issue applies to all of them, exposing the host machine's IP address. I have reported the issue since I discovered it and there hasn't been any communication that Apple even knows its an issue to my open report in Feedback Assistant. The second issue is a newer one, and it affects macOS 26.6.2 and earlier virtual machines. Attempting to install 26.7 through the built-in software update causes the virtual machine to black screen upon reboot during the installation. Forcing the machine off and back on causes the virtual machine to revert back to macOS 26.6.2. There has been no available IPSW file to test if a clean install of 26.7 in a virtual machine is a viable workaround, or to see if there is a bug in the updating mechanism or bug in the 26.7 release itself in virtual machines. The Parallels Desktop forum is beginning to get reports from users of that software of the same black screen issue trying to update their own 26.6.2 VMs to 26.7. These issues have also not been corrected in either 27.2 Beta 1 nor 26.7.1 Has anyone found a workaround to either of these 2 issues, or submitted similar reports and got any kind of response from Apple? The feedback reports about these issues are FB24828992 and FB24791716
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5
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432
Activity
8h
macOS guest freezes after update reboot on M4 host with Virtualization.framework
macOS guest (Virtualization.framework) freezes with all vCPUs halted right after a macOS update reboot - 3/3 on a macOS 26.7.1 (25G309) M4 host, seen with both UTM and Parallels Summary On a macOS 26.7.1 (25G309, beta/seed build) host with an Apple M4, every macOS guest that runs an in-place macOS update freezes at the same point: the in-OS phase of the update completes and reports success, the guest requests a reboot, records a shutdown stall 9 seconds later, reboots twice, shows the update progress screen for about a minute, and then stops. All four vCPUs enter WFI and never wake, paravirtualized graphics stops submitting, no I/O is pending on the host side, and no host service logs an error. The VM never recovers and has to be killed. Reproduced 3 out of 3 times, under two different front-ends (UTM and Parallels Desktop) and two guest versions (15.7.x and 26.6.2). Environment Host: iMac (Mac16,3), Apple M4, 16 GB RAM, macOS 26.7.1 build 25G309 (seed channel), installed the evening before the first failure. Primary guest: macOS 15.7.9 (24G830), hardware model VirtualMac2,1, 4 vCPUs, 6 GB RAM, 90 GB raw disk image (virtio-blk) stored on an external USB SSD. Networking bridged to the built-in Ethernet port. Devices enabled: memory balloon, audio, entropy, clipboard sharing; display 1920x1200 with dynamic resolution. Front-end for the primary case: UTM [version], Apple Virtualization backend. Guest was the only VM running, cold-booted, window open. Update being applied: MSU_UPDATE_24H23_patch_15.8_minor (15.7.9 -> 15.8). Other cases: a macOS 26.6.2 guest under UTM; a macOS 15.7.7 -> 15.8 guest under Parallels Desktop 26.4.2 (57518). Steps to reproduce Cold-boot a macOS 15.7.9 guest under Virtualization.framework, as the only VM on the host. In the guest: System Settings > Software Update > install macOS 15.8. Let it reboot. Expected The guest installs the update and boots into 15.8. Actual — timeline of the primary case (R = the moment Software Update requested the reboot; absolute timestamps are in the attached logs) R-23 min to R-5 min: UpdateBrainService prepares the update inside the guest, writing about 25 GB (two "disk writes" resource reports: 16.5 GB then 8.5 GB). No errors. R-1:56: post-logout install configured; disk space check passes (5.7 GB required, 40.7 GB free). R-1:44: "SUOSUPostLogoutInstallOperation: Applying MSU update". R: "Applied MSU update"; FileVault stash committed ("kAppleFDEKeyStore_commitStash success"); "Rebooting (success = 1, displayAsleep = 0, shutdown = 0)". This is the last line the guest ever writes to install.log. R+9 s: the guest writes a shutdown_stall diagnostic report. R+10 s: host sees ParavirtualizedGraphics "Device reset" / "PGDisplayNub[0]: Destroyed" (reboot #1). R+1:20: second device reset (reboot #2), 70 s after the first. On the host, the vmnet interface is torn down and recreated with no error, the AppleVirtualPlatformIdentity service completes boot attestation with no error, and the guest's graphics driver renegotiates ("Guest requested binary version: 209"). R+1:38: host logs "PGDisplay[0]: Change display mode to 3606x2254" — the guest is on the update progress screen. R+1:41 to R+2:25: the guest's six PGFifoThreads go idle one at a time. The progress bar stops partway. No further activity of any kind. R+11:35: spindump of the VM host process (com.apple.Virtualization.VirtualMachine): 0.042 s of CPU over a 5 s sample all four com.apple.virtualization.thread.cpu-N threads in Hv::Vcpu::run() -> HvCore::Hypervisor::VcpuStateManager::wait_for_interrupt() -> __psynch_cvwait cpu-0/cpu-1 wake on a ~20 ms timer tick and return to WFI; cpu-2/cpu-3 had not run for seconds no thread in any file read, write or fsync (no host I/O outstanding) PGFifoThreads last ran 550–614 s earlier process state Ss (sleeping), not U Host kernel log for the window: no USB, APFS, I/O error, timeout or reset entries. No hardware video decoder (AppleAVD) errors. The VM was left for over an hour with no change, then killed. Second case (same host, same day, UTM, guest macOS 26.6.2) Identical signature: two graphics device resets 69 s apart, display mode set 3 s after the second one, last graphics activity about a second later, then all vCPUs idle in WFI for ~6.5 hours until the VM was killed. Third case (same host, same day, Parallels Desktop 26.4.2, guest 15.7.7 -> 15.8) The guest was suspended in the middle of its update and resumed later. On resume ("-[_PGDevice willResumeWithSuspendState:error:]: Begin resume", preceded by "[VirtualMachineParameterBuilder] Failed to get auxiliary file identifier"), paravirtualized graphics never came back — its FIFO threads ran once and never again — and the guest's vCPUs sat in WFI. This may be a separate save/restore defect, but the end state is the same. What I believe is ruled out The in-OS phase of the update: it completed and reported success. Guest kernel panic: vCPUs are halted, not spinning, and there is no panic report on the guest's data volume. Disk space: 40.7 GB free in the guest at install time. Host storage stall: no uninterruptible wait, no I/O frames in the spindump, no kernel storage errors. Host hardware video decoder: no AppleAVD errors in the primary case. Host services: vmnet and AppleVirtualPlatformIdentity completed normally seconds before the hang. Guest memory: 6 GB allocated. Not yet isolated The VM images live on an external USB SSD; not yet reproduced from internal storage. The memory balloon, audio and clipboard-sharing devices were enabled; not yet reproduced with them disabled. A third-party VPN client was running on the host (guest networking is bridged, so guest traffic bypasses the host tunnel, but host firewall rules could still affect bridged frames). I don't have a confirmed-good in-place guest update on this machine from before 26.7.1, so I can't state with certainty that this is a regression. Frequency 3 of 3 attempts on this host. Attachments / available on request spindumps of the hung VM host process (primary case and second case) host unified-log excerpts for both hang windows the guest's full install.log the guest's shutdown_stall report and the two UpdateBrainService disk-writes reports sysdiagnose captured while hung, if obtained Has anyone seen macOS guests stop at this point on the 26.7.x seeds? If you can reproduce, your host build, hypervisor, and whether the VM image is on internal or external storage would be useful to compare.
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2
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95
Activity
8h
MacOS 27 EULA: Written agreement to run more than 2 VMs per machine?
The language in the new EULA seems to indicate we can get permission to run more than 2 VMs on a single host. "(iii) except as otherwise provided in writing, signed, or issued by an authorized representative of Apple, to install, use and run up to two (2) additional copies or instances of the Apple Software, or any prior macOS or OS X operating system software or subsequent release of the Apple Software, within virtual operating system environments on each Apple-branded computer you own or control that is already running the Apple Software, for purposes of: (a) software development; (b) testing during software development; (c) using macOS Server; or (d) personal, non-commercial use." This is important because we often have use-cases that require running docker containers and other Virtualization tools along-side of two VMs on the host and obviously cant. What's the steps we can take to get written permission for this? Thank you!
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9
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2
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555
Activity
9h
Not all items form Keychain Access are under the Passwords App
In the process of updating several Apple devices to OS 27.0.1, I accidentally updated my main workstation from Sequoia to Golden Gate. I had intended to do this, but not this soon. Now I find that the Keychain Access App no longer takes my login password to unlock items. Unfortunately, the Passwords App does not allow me to see a number of things that are stored in the Keychain Access App: e.g. Secure Notes. But in this case the problem is an application password for an IRC client. I have no way of recovering my IRC account unless I can supply the password to Keychain Access.
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3
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0
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324
Activity
9h
Unable to enrol macOS 27 beta VMs in to Jamf
I have so far been unable to enrol a macOS 27 beta VM in to Jamf since initial beta release. Is this by design? I can’t find any documentation or posts on apple developer forums about this anywhere. My agentic coding session has done some probing around in the VM and it thinks something is going wrong with Secure Keychain within the VM. Everybody on my team is observing the same behaviour as this, and I’ve had it happening across two different laptops (one of them which is, itself, running the latest macOS 27 Beta, and the other which I created a Beta VM by installing Tahoe in the VM, logging in to iCloud, and enabling Beta channel updates) The only thing we’ve found we can do so far is to join to Jamf in Tahoe first, but the problem I have there is, often times the option for Beta channel updates just doesn’t present itself in System Settings -> Software Update after signing in to iCloud, and I don’t know why it sometimes does but often doesn’t. Logs from agentic coding session below: The core log evidence This is the whole causal chain, from the 27 guest's unified log, inside 370 microseconds. Innermost failure first: 05:24:04.967316 apsd: (CryptoTokenKit) [com.apple.CryptoTokenKit:sepkey] <sepk:* kid=0000000000000000>: (apsd) unable to generate key: error e00002e2(-536870174) ACL=<SecAccessControlRef: dk;ock(true);odel(true);osgn(true);oa(true);okd(true)> 05:24:04.967433 apsd: (Security) [com.apple.security:seckey] SecKeyCreateRandomKey_ios failed: NSOSStatusErrorDomain Code=-25308 "Failed to generate keypair" (errSecInteractionNotAllowed / Interaction is not allowed with the Security Server.) 05:24:04.967574 apsd: (DeviceIdentity) com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create reference key." 05:24:04.967600 apsd: [com.apple.apsd:courier] APSBAAClientIdentityProvider failed to obtain a BAA cert, error: com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create reference key." 05:24:04.967686 apsd: [com.apple.apsd:courier] <APSCourierConnectionManager; production>: Stream error occurred for : APSErrorDomain Code=1 "Told not to connect after fetching server bag: (null) - closing stream" Read bottom-up: Secure Enclave key generation fails, so MobileActivation cannot create the reference key, so apsd cannot obtain its BAA device-identity certificate, so APNs tells it not to connect. kid=0000000000000000 means there is no key id at all. Then every courier line reports Connected on 0 interfaces, and mdmclient sets its PushWakeTopics only to get Connection Invalid for service com.apple.apsd and tear down. The command to regenerate it: log show --predicate 'process == "apsd"' --last 60m --info | grep -iE 'BAA|unable to generate key|server bag'. New control, collected just now mac26 happened to be running, so I got the comparison. macOS 26.6 (25G72) guest, same host, same network, 3 days uptime: BAA_FAILURES: 0 SEPKEY_FAILURES: 0 APNS_SOCKETS: 192.168.64.8.52286 -> 17.57.146.7.443 ESTABLISHED 192.168.64.8.52285 -> 17.253.77.203.443 ESTABLISHED (+ 3 more into 17.0.0.0/8) No BAA or courier complaints at all over 6 hours, and live connections into Apple's network. So a virtualised guest per se is fine; the 27 guest specifically cannot mint the key. The physical host, also on macOS 27.0, likewise logged zero of both failures over 3 hours.
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14
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6
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8.0k
Activity
9h
Keeping Scribble but not the floating keyboard: Pencil tap in a WKWebView field leaves no way to get the docked keyboard
I'm building a planner app (React inside a Capacitor WKWebView shell). People handwrite and draw with the Pencil, and they also type longer notes on the keyboard. We want Scribble on, and we don't want to be forced into the small floating keyboard that comes with it. Ideally the user picks which keyboard they get. What I'm seeing on an iPad MU162LL, iPadOS 26.7, Apple Pencil 1: Tap a text field with the Pencil. A stray "." or "," gets typed, which looks like Scribble reading the tap as handwriting. Only the small Pencil toolbar shows up (Scribble tool, up/down chevrons, mic, return). Its menu has Pencil Settings, Minimize, Show Keyboard and Show Emoji. Show Keyboard brings up only the small floating keyboard. Pinching it open or dragging it to the bottom doesn't dock it. The menu on the keyboard's key only offers Hide Keyboard and Pencil Settings, with no Dock or Full. It stays that way until I force quit the app. After a relaunch, a finger tap gives the normal docked keyboard, until I use the Pencil in a field again. Sometimes, not every time, a finger tap after that also gets the floating keyboard. I haven't found a pattern. It isn't specific to my app. It happens in Safari on google.com's search box, on an old build of my app from before any Pencil related code, and on another person's iPad. In Notes, the keyboard docks normally after Pencil use. On the app side I've ruled out the Capacitor keyboard plugin's accessory bar handling, toggling inputmode="none", blurring and refocusing from JS, and the scene and Info.plist settings. No hardware keyboard is involved. Most threads I found end at turning Scribble off. I tried that: with Scribble off, I force quit the app and reopened it, and the state was gone. Turning it off doesn't help us, since handwriting is the point. What I've looked at so far: WebKit's WKContentView installs its own UIIndirectScribbleInteraction and is its own delegate, so I don't see a hook there. UIScribbleInteraction shouldBeginAt would suppress Scribble, but it also kills handwriting in the field. I haven't tried it on the web view yet, and I don't know whether an interaction on the WKWebView or its content view would be consulted for web content. UIScribbleInteraction.isPencilInputExpected and UITextInputContext look read only. I can detect the state but not change it. UIKeyboardLayoutGuide.followsUndockedKeyboard only helps layout. Questions: Is there a supported way for an app, or a web page in WKWebView, to ask for the docked keyboard, or to leave the Pencil input state, while keeping Scribble available? Is it intended that the state lasts for the whole app session, and that a finger tap can also get the floating keyboard afterwards? If there's no such API, is UIScribbleInteraction on the web view the intended way to opt a field out, and does it apply to web content? Feedback Assistant: [I'll file one and add the number here].
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57
Activity
9h