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WatchOS IAP -- why is this such a mess?
Need to vent a bit before relaxing for Christmas... WatchOS IAP using Storekit 2 is such a mess...is nobody actually using this or does Apple just not care for the user experience here? Lots of users experience after the purchase confirmation double tap on the side button an instant return to the purchase screen with nothing actually happening. No error message whatsoever. There is just one remedy: users need to unpair and re-pair their watch, including restoring a backup and setting up their wallet again. Nobody really wants to do this, or doesn't believe me and think this is just typical support BS, because their watch is paired and most things just work as they expect. And it turns away a customer, often leaving a bad review. And I can't do anything about it. Other errors in the purchase process are reported, but like "process interrupted" in case the payment is not setup correctly (credit car no longer valid or sth.). How should the user know? There must be better ways of letting him know what exactly the problem is. You need to implement a "Restore Purchase" function, otherwise you're not passing the review. But it really asks every time for the AppStore password, and users with crazy passwords -- that they rightfully should have! -- have almost no chance of typing them successfully on the tiny AW keyboard. Why is it not also just a side button double tap like for purchase? At the very least you would need access to the keychain PWs or allow pasting of sth. copied on the paired iPhone. Promo Codes for IAP on AW-only apps just don't work. AW has no redemption at all, and on the iPhone the AppStore will try to talk to a companion app (which AW-only doesn't have) and the end up in a dead-end installation effort. This all feels like never really tested in the field, and people are of course blaming the 3rd party dev. for all these issues. And opening a ticket is just leading nowhere -- at best it's closed after months with the hint "duplicate" but w/o any chance for me to see that one that they then actually work on and track progress. It's all so frustratingly broken...
2
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298
3w
'invalid_request' response from https://appleid.apple.com/auth/usermigrationinfo
Hi, it's very urgency! https://developer.apple.com/forums/thread/818346 After long time preparation, We finally execute this transfer operation today. Works fine at preliminary stage, lots of users had been transferred successfully. However, about 25% users transferred failed at the end, 'invalid_request' response from https://appleid.apple.com/auth/usermigrationinfo. No matter how many times we retry, it does work. Please help! 700,000 users are waiting us!
2
0
205
3w
Xcode JSON-RPC global stream failed error when using chatgpt codex.
Whenever I try and talk to chatgpt codex in Xcode, I get the request could not be completed error with this tag: JSON-RPC global stream failed: The operation couldn’t be completed. (IDEIntelligenceAgents.JSONRPCElement.Error error 1.) Chatgpt chat still works inside of xcode, however codex does not work. I have not hit my limit for codex. This issue happened after the xcode update. (I belive 26.4.1)
0
0
262
3w
Individual to Organization migration stuck since early April and blocking release
I’m looking for guidance on an unresolved Apple Developer Program membership migration. My account is being converted from an individual membership to an organization membership. I have already provided all requested documentation to Apple Developer Support and opened a new case, but the migration remains unresolved. Today I have been on hold for nearly 2 hours. This has blocked our release since April because the account is effectively unable to proceed while the migration is pending. Details: • Migration type: Individual to Organization • Status: still pending • Business impact: production release blocked since April • Documentation already provided: legal entity documentation, D-U-N-S information, and requested verification materials I am not posting private documents here. I’m trying to understand whether there is any additional escalation path or whether Apple staff can confirm the correct team is handling this migration. Has anyone had success getting this unstuck, and is there any Apple process beyond the normal support case flow?
0
0
48
3w
Enrollment still Pending - Order W1580614343
Hello, I enrolled in the Apple Developer Program and my payment was processed successfully (Order W1580614343, Invoice UA31378681). I received the invoice confirming the charge. However, my account status has been "Pending" for more than 48 hours, and the developer portal still asks me to "complete your purchase now." It seems the payment was not linked to my enrollment. Could you please look into this and activate my membership, or let me know if anything further is required from my side? Thank you for your help. Best regards, Piotr Skrzypiec
0
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53
3w
vCard (.vcf) import on iOS not preserving PHOTO and X-SOCIALPROFILE — expected behavior?
I’m running an experiment around generating and importing .vcf files on iOS and wanted to sanity check expected behavior with others who may have explored this deeper. Goal Programmatically generate a vCard (v3.0) that, when imported into iOS Contacts, includes: Standard fields (name, phone, email, organization, etc.) Contact photo (PHOTO) Social profile (e.g., LinkedIn via X-SOCIALPROFILE) What I tested I tried to eliminate formatting issues by using iOS itself as the source of truth. Steps: Created a new contact directly in iOS Contacts Added name, phone, email Added a contact photo Added a social profile (LinkedIn) Exported that contact as a .vcf Deleted the contact from the device Re-imported the exported .vcf Result Core fields (name, phone, email, etc.) are restored correctly Contact photo is NOT restored Social profile is NOT restored as a native social entry This happens even though: The exported .vcf clearly contains a PHOTO field The exported .vcf includes X-SOCIALPROFILE;type=linkedin:... Additional testing I also generated my own .vcf files that closely mirror the structure produced by iOS (field order, encoding, etc.), and observed the same behavior: Photo does not reliably import Social profiles do not appear as native social entries in Contacts Question Is this expected behavior on iOS? More specifically: Are PHOTO fields intentionally ignored (or restricted) during .vcf import? Is X-SOCIALPROFILE supported for import, or only used internally/exported by Contacts? Is there any supported way to programmatically create a contact with: a photo social profile entries via .vcf import? Current understanding Based on testing, it appears that: iOS may export more data than it will accept on import Some fields (like social profiles and possibly photos) may only be fully supported when created via native APIs (e.g., Contacts framework) rather than .vcf Would appreciate confirmation or any documentation pointers if this is known behavior or if there are recommended alternatives. Closing thought If this is by design, it would be helpful to know which vCard fields are officially supported for import vs. export on iOS, since the current behavior is not entirely symmetric.
0
0
79
4w
App Review Rejection Due to External Payment Script Not Loading in Review Environment (Toss Payments CDN)
Hello, I am currently experiencing an issue during the App Review process related to a third-party payment integration using Toss Payments. Our app loads a payment widget from an external script hosted at: https://js.tosspayments.com/v2/standard In our local and production environments, the payment module works without any issues. However, in the App Review environment, the script appears to fail to load or initialize properly, resulting in an "Unknown Error" during payment widget initialization. We suspect that the App Review environment may have network restrictions or firewall rules that block or limit access to this external CDN (AWS-based), preventing the script from being fetched. We have already: Verified that the script loads correctly in all non-review environments Submitted a video demonstrating the normal payment flow Contacted the payment provider, and they confirmed that there are no IP blocks or restrictions on their side My questions are: Does the App Review environment impose restrictions on external CDN domains or third-party scripts? If so, what is the recommended approach for handling payment SDKs that rely on external script loading? As a temporary workaround for review purposes, would it be acceptable to: Bypass the actual payment SDK Replace it with a mock or simplified flow (e.g., tapping the payment button immediately proceeds to a success screen) Restore the real payment integration after approval? We want to ensure compliance with App Store guidelines while also resolving this review-specific issue efficiently. Any guidance or similar experiences would be greatly appreciated. Thank you!
0
0
74
4w
In-App Purchases detaching from app version after submission (auto-renewable subscriptions)
Hi, I’m having an issue where my auto-renewable subscriptions keep detaching from my app version after I submit the build in App Store Connect. Details: App ID: com.growthsync.app Platform: iOS (Capacitor build) Using auto-renewable subscriptions What’s happening: I attach all subscriptions to the app version under “In-App Purchases” Everything looks correct before submission After submitting, the subscriptions become detached or require localisation to be re-entered again This happens every time I resubmit Additional issue: Subscriptions are not working in TestFlight either It feels like they are not properly linked to the binary What I’ve already checked: Product IDs match exactly in code and App Store Connect Subscriptions are in the correct group All localisation fields are filled within character limits Products show as “Ready to Submit” before attaching I reattach them before every submission Questions: Why would subscriptions repeatedly detach after submission? Is this a known App Store Connect issue? Is there a specific order required when creating, localising, and attaching subscriptions? Could this be related to the binary not recognising the products? This is currently blocking release so any help would be appreciated. Thanks.
0
0
123
3w
Apple Developer membership expired - no renewal option, enrol loop
My Apple Developer Program membership expired on 15 April. I've been unable to renew through any of the standard routes: The account page at developer.apple.com shows no renewal option, just the expiry notice The Developer app on iPhone, iPad, and Mac shows no Renew button Going to the enrol page returns: "Sorry, you can't enrol at this time. Your Apple Account is already associated with the Account Holder of a membership." So the account is expired but still flagged as having an active membership, meaning neither the renewal nor the re-enrol path works. I've raised a support ticket (Friday 18 April), attempted three phone calls with no success, and the callback system is now returning an error when I try to book a slot. Has anyone experienced this and found a resolution? I believe this needs a backend fix on Apple's side but I can't get through to anyone who can action it. Any advice appreciated, particularly if an Apple staff member is able to assist or escalate.
0
0
29
3w
Shortcuts: Can not access submenu of inserted variables inside of newly created dictionaries on mac
While I was creating a shortcut using the dictionary function I encountered a bug. When creating a new dictionary to store the date and some other stuff I set a value to the current date variable. I went to change the date format to one I preferred I was unable to access the submenu to do so. To figure out what was going on I did some testing and here is what I found: You can't access the submenu of any inserted variable This only happens in newly created dictionaries You can be fix the dictionary by simply closing and opening the shortcut This bug does not happen on Iphone How to make this bug happen: Open any shortcut Create a new dictionary Add a variable in the value field You can no longer access the sub menu to edit the variable.
1
0
164
3w
Developer Program Approval
I paid for a developer account on Thursday 16th. Money was taken immediately. I’ve had ZERO communication. No emails, no messages. Nothing My account says ‘pending’ still after 5 days of waiting. Support is seemingly non-existent. Asked for a callback support request. They called and I was on hold for 90 minutes until eventually I had to go do something else. Is the level of service I should expect? What else is it that I should I be doing in order to get something in return for paying money?
0
0
32
3w
Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to "Complete your purchase", and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the "Request a call" feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assist me further due to security policies. Has anyone experienced this kind of "stuck" status after the payment has already been captured and invoiced? Is there a specific way to escalate this pending enrollment so we can meet our project deadline? Any advice would be greatly appreciated. Thanks in advance!
0
0
35
3w
External Purchase Link Entitlement RU - 500 Internal Server Error
Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guidance.
0
0
54
3w
App update showing status as "In review" for 17 days
Hello, Our application has been stuck in the "In Review" status for 17 days now, and we are looking for guidance on whether this is a known technical stall or an extended policy audit. The Issue: The app moved from "Waiting for Review" to "In Review" on March 25th. Since then, there has been no change in status and no messages in the Resolution Center. App ID: 6753868146 Thanks
6
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220
4w
App rejected due to lack of In-App Purchase — no supported payment options in Iraq
Hello, I’m a developer of an iOS app that provides paid educational courses (video-based content). Our recent app update was rejected under guideline 3.1.1 because the app includes paid digital content that is not using Apple’s In-App Purchase system. We fully understand and respect this guideline. However, we are facing a significant limitation: We are based in Iraq, and currently we do not have access to supported financial infrastructure that allows us to: Use Apple In-App Purchase (due to lack of supported banking setup) Use common payment providers like Stripe or similar services At the moment, our app relies on external payments completed outside the app, and users log in to access purchased content. Due to the rejection, our release and marketing plans are currently blocked, and we are looking for a compliant solution.
0
0
87
4w
WatchOS IAP -- why is this such a mess?
Need to vent a bit before relaxing for Christmas... WatchOS IAP using Storekit 2 is such a mess...is nobody actually using this or does Apple just not care for the user experience here? Lots of users experience after the purchase confirmation double tap on the side button an instant return to the purchase screen with nothing actually happening. No error message whatsoever. There is just one remedy: users need to unpair and re-pair their watch, including restoring a backup and setting up their wallet again. Nobody really wants to do this, or doesn't believe me and think this is just typical support BS, because their watch is paired and most things just work as they expect. And it turns away a customer, often leaving a bad review. And I can't do anything about it. Other errors in the purchase process are reported, but like "process interrupted" in case the payment is not setup correctly (credit car no longer valid or sth.). How should the user know? There must be better ways of letting him know what exactly the problem is. You need to implement a "Restore Purchase" function, otherwise you're not passing the review. But it really asks every time for the AppStore password, and users with crazy passwords -- that they rightfully should have! -- have almost no chance of typing them successfully on the tiny AW keyboard. Why is it not also just a side button double tap like for purchase? At the very least you would need access to the keychain PWs or allow pasting of sth. copied on the paired iPhone. Promo Codes for IAP on AW-only apps just don't work. AW has no redemption at all, and on the iPhone the AppStore will try to talk to a companion app (which AW-only doesn't have) and the end up in a dead-end installation effort. This all feels like never really tested in the field, and people are of course blaming the 3rd party dev. for all these issues. And opening a ticket is just leading nowhere -- at best it's closed after months with the hint "duplicate" but w/o any chance for me to see that one that they then actually work on and track progress. It's all so frustratingly broken...
Replies
2
Boosts
0
Views
298
Activity
3w
IAP in review while app has been approved
Hey my app subscriptions are currently in review whilst my app has been approved 2 times, i need this to be approved to start marketing it.
Replies
0
Boosts
0
Views
119
Activity
3w
'invalid_request' response from https://appleid.apple.com/auth/usermigrationinfo
Hi, it's very urgency! https://developer.apple.com/forums/thread/818346 After long time preparation, We finally execute this transfer operation today. Works fine at preliminary stage, lots of users had been transferred successfully. However, about 25% users transferred failed at the end, 'invalid_request' response from https://appleid.apple.com/auth/usermigrationinfo. No matter how many times we retry, it does work. Please help! 700,000 users are waiting us!
Replies
2
Boosts
0
Views
205
Activity
3w
Xcode Cloud is unable to connect to the repository. Reconnect the repository to resume builds.
I'm seeing this repository issue on my ASC Xcode Cloud page, and when I click "Reconnect" it shows me a lovely huge green checkmark with "GitHub has been successfully connected." but the error remains, and I cannot kick off new builds.
Replies
1
Boosts
0
Views
117
Activity
3w
Xcode JSON-RPC global stream failed error when using chatgpt codex.
Whenever I try and talk to chatgpt codex in Xcode, I get the request could not be completed error with this tag: JSON-RPC global stream failed: The operation couldn’t be completed. (IDEIntelligenceAgents.JSONRPCElement.Error error 1.) Chatgpt chat still works inside of xcode, however codex does not work. I have not hit my limit for codex. This issue happened after the xcode update. (I belive 26.4.1)
Replies
0
Boosts
0
Views
262
Activity
3w
Individual to Organization migration stuck since early April and blocking release
I’m looking for guidance on an unresolved Apple Developer Program membership migration. My account is being converted from an individual membership to an organization membership. I have already provided all requested documentation to Apple Developer Support and opened a new case, but the migration remains unresolved. Today I have been on hold for nearly 2 hours. This has blocked our release since April because the account is effectively unable to proceed while the migration is pending. Details: • Migration type: Individual to Organization • Status: still pending • Business impact: production release blocked since April • Documentation already provided: legal entity documentation, D-U-N-S information, and requested verification materials I am not posting private documents here. I’m trying to understand whether there is any additional escalation path or whether Apple staff can confirm the correct team is handling this migration. Has anyone had success getting this unstuck, and is there any Apple process beyond the normal support case flow?
Replies
0
Boosts
0
Views
48
Activity
3w
Enrollment still Pending - Order W1580614343
Hello, I enrolled in the Apple Developer Program and my payment was processed successfully (Order W1580614343, Invoice UA31378681). I received the invoice confirming the charge. However, my account status has been "Pending" for more than 48 hours, and the developer portal still asks me to "complete your purchase now." It seems the payment was not linked to my enrollment. Could you please look into this and activate my membership, or let me know if anything further is required from my side? Thank you for your help. Best regards, Piotr Skrzypiec
Replies
0
Boosts
0
Views
53
Activity
3w
vCard (.vcf) import on iOS not preserving PHOTO and X-SOCIALPROFILE — expected behavior?
I’m running an experiment around generating and importing .vcf files on iOS and wanted to sanity check expected behavior with others who may have explored this deeper. Goal Programmatically generate a vCard (v3.0) that, when imported into iOS Contacts, includes: Standard fields (name, phone, email, organization, etc.) Contact photo (PHOTO) Social profile (e.g., LinkedIn via X-SOCIALPROFILE) What I tested I tried to eliminate formatting issues by using iOS itself as the source of truth. Steps: Created a new contact directly in iOS Contacts Added name, phone, email Added a contact photo Added a social profile (LinkedIn) Exported that contact as a .vcf Deleted the contact from the device Re-imported the exported .vcf Result Core fields (name, phone, email, etc.) are restored correctly Contact photo is NOT restored Social profile is NOT restored as a native social entry This happens even though: The exported .vcf clearly contains a PHOTO field The exported .vcf includes X-SOCIALPROFILE;type=linkedin:... Additional testing I also generated my own .vcf files that closely mirror the structure produced by iOS (field order, encoding, etc.), and observed the same behavior: Photo does not reliably import Social profiles do not appear as native social entries in Contacts Question Is this expected behavior on iOS? More specifically: Are PHOTO fields intentionally ignored (or restricted) during .vcf import? Is X-SOCIALPROFILE supported for import, or only used internally/exported by Contacts? Is there any supported way to programmatically create a contact with: a photo social profile entries via .vcf import? Current understanding Based on testing, it appears that: iOS may export more data than it will accept on import Some fields (like social profiles and possibly photos) may only be fully supported when created via native APIs (e.g., Contacts framework) rather than .vcf Would appreciate confirmation or any documentation pointers if this is known behavior or if there are recommended alternatives. Closing thought If this is by design, it would be helpful to know which vCard fields are officially supported for import vs. export on iOS, since the current behavior is not entirely symmetric.
Replies
0
Boosts
0
Views
79
Activity
4w
App Review Rejection Due to External Payment Script Not Loading in Review Environment (Toss Payments CDN)
Hello, I am currently experiencing an issue during the App Review process related to a third-party payment integration using Toss Payments. Our app loads a payment widget from an external script hosted at: https://js.tosspayments.com/v2/standard In our local and production environments, the payment module works without any issues. However, in the App Review environment, the script appears to fail to load or initialize properly, resulting in an "Unknown Error" during payment widget initialization. We suspect that the App Review environment may have network restrictions or firewall rules that block or limit access to this external CDN (AWS-based), preventing the script from being fetched. We have already: Verified that the script loads correctly in all non-review environments Submitted a video demonstrating the normal payment flow Contacted the payment provider, and they confirmed that there are no IP blocks or restrictions on their side My questions are: Does the App Review environment impose restrictions on external CDN domains or third-party scripts? If so, what is the recommended approach for handling payment SDKs that rely on external script loading? As a temporary workaround for review purposes, would it be acceptable to: Bypass the actual payment SDK Replace it with a mock or simplified flow (e.g., tapping the payment button immediately proceeds to a success screen) Restore the real payment integration after approval? We want to ensure compliance with App Store guidelines while also resolving this review-specific issue efficiently. Any guidance or similar experiences would be greatly appreciated. Thank you!
Replies
0
Boosts
0
Views
74
Activity
4w
In-App Purchases detaching from app version after submission (auto-renewable subscriptions)
Hi, I’m having an issue where my auto-renewable subscriptions keep detaching from my app version after I submit the build in App Store Connect. Details: App ID: com.growthsync.app Platform: iOS (Capacitor build) Using auto-renewable subscriptions What’s happening: I attach all subscriptions to the app version under “In-App Purchases” Everything looks correct before submission After submitting, the subscriptions become detached or require localisation to be re-entered again This happens every time I resubmit Additional issue: Subscriptions are not working in TestFlight either It feels like they are not properly linked to the binary What I’ve already checked: Product IDs match exactly in code and App Store Connect Subscriptions are in the correct group All localisation fields are filled within character limits Products show as “Ready to Submit” before attaching I reattach them before every submission Questions: Why would subscriptions repeatedly detach after submission? Is this a known App Store Connect issue? Is there a specific order required when creating, localising, and attaching subscriptions? Could this be related to the binary not recognising the products? This is currently blocking release so any help would be appreciated. Thanks.
Replies
0
Boosts
0
Views
123
Activity
3w
What is ~/.CFUserTextEncoding used for?
The file ~/.CFUserTextEncoding contained a string which I can't understand. It's recreated when a user log in. I had found that the result of CoreFoundation.CFStringGetSystemEncoding() is affected by the content of this file. What is this file used for?
Replies
2
Boosts
0
Views
128
Activity
3w
Apple Developer membership expired - no renewal option, enrol loop
My Apple Developer Program membership expired on 15 April. I've been unable to renew through any of the standard routes: The account page at developer.apple.com shows no renewal option, just the expiry notice The Developer app on iPhone, iPad, and Mac shows no Renew button Going to the enrol page returns: "Sorry, you can't enrol at this time. Your Apple Account is already associated with the Account Holder of a membership." So the account is expired but still flagged as having an active membership, meaning neither the renewal nor the re-enrol path works. I've raised a support ticket (Friday 18 April), attempted three phone calls with no success, and the callback system is now returning an error when I try to book a slot. Has anyone experienced this and found a resolution? I believe this needs a backend fix on Apple's side but I can't get through to anyone who can action it. Any advice appreciated, particularly if an Apple staff member is able to assist or escalate.
Replies
0
Boosts
0
Views
29
Activity
3w
Shortcuts: Can not access submenu of inserted variables inside of newly created dictionaries on mac
While I was creating a shortcut using the dictionary function I encountered a bug. When creating a new dictionary to store the date and some other stuff I set a value to the current date variable. I went to change the date format to one I preferred I was unable to access the submenu to do so. To figure out what was going on I did some testing and here is what I found: You can't access the submenu of any inserted variable This only happens in newly created dictionaries You can be fix the dictionary by simply closing and opening the shortcut This bug does not happen on Iphone How to make this bug happen: Open any shortcut Create a new dictionary Add a variable in the value field You can no longer access the sub menu to edit the variable.
Replies
1
Boosts
0
Views
164
Activity
3w
Developer Program Approval
I paid for a developer account on Thursday 16th. Money was taken immediately. I’ve had ZERO communication. No emails, no messages. Nothing My account says ‘pending’ still after 5 days of waiting. Support is seemingly non-existent. Asked for a callback support request. They called and I was on hold for 90 minutes until eventually I had to go do something else. Is the level of service I should expect? What else is it that I should I be doing in order to get something in return for paying money?
Replies
0
Boosts
0
Views
32
Activity
3w
Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to "Complete your purchase", and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the "Request a call" feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assist me further due to security policies. Has anyone experienced this kind of "stuck" status after the payment has already been captured and invoiced? Is there a specific way to escalate this pending enrollment so we can meet our project deadline? Any advice would be greatly appreciated. Thanks in advance!
Replies
0
Boosts
0
Views
35
Activity
3w
how to get process exec event
Besides using esf, are there any other ways to perceive process start events in real time? Libbsm is currently disabled by default
Replies
1
Boosts
0
Views
123
Activity
4w
External Purchase Link Entitlement RU - 500 Internal Server Error
Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guidance.
Replies
0
Boosts
0
Views
54
Activity
3w
App update showing status as "In review" for 17 days
Hello, Our application has been stuck in the "In Review" status for 17 days now, and we are looking for guidance on whether this is a known technical stall or an extended policy audit. The Issue: The app moved from "Waiting for Review" to "In Review" on March 25th. Since then, there has been no change in status and no messages in the Resolution Center. App ID: 6753868146 Thanks
Replies
6
Boosts
0
Views
220
Activity
4w
App rejected due to lack of In-App Purchase — no supported payment options in Iraq
Hello, I’m a developer of an iOS app that provides paid educational courses (video-based content). Our recent app update was rejected under guideline 3.1.1 because the app includes paid digital content that is not using Apple’s In-App Purchase system. We fully understand and respect this guideline. However, we are facing a significant limitation: We are based in Iraq, and currently we do not have access to supported financial infrastructure that allows us to: Use Apple In-App Purchase (due to lack of supported banking setup) Use common payment providers like Stripe or similar services At the moment, our app relies on external payments completed outside the app, and users log in to access purchased content. Due to the rejection, our release and marketing plans are currently blocked, and we are looking for a compliant solution.
Replies
0
Boosts
0
Views
87
Activity
4w
i didnt got membership access although i made payment
i made payment. for the apple membership of 99$ 5 days ago, till now i didnt got access for the membership, it shows pending payment, please help me in this
Replies
0
Boosts
0
Views
47
Activity
3w