Overview

Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guidance.

Our compliance with the Digital Services Act is still under review after more than a month. We have sent several emails to Apple, but have received no response. Furthermore, we cannot find any information or links to submit new information or restart the review. What should we do? We need to publish our application in Europe.

i made payment. for the apple membership of 99$ 5 days ago, till now i didnt got access for the membership, it shows pending payment, please help me in this

Hi there, I've discovered an issue with gesture handling in RealityKit when setting the camera’s fieldOfViewOrientation to horizontal. For instance, if I render a simple box at the center of the view with a collision shape that exactly matches its dimensions, the actual hit area behaves as if it's smaller than the box. Additionally, when attempting to drag the box away from the center, the hit area appears misaligned—offset slightly towards the center. Since the default fieldOfViewOrientation is vertical and everything works as expected in that mode, it seems that the gesture system might be assuming a vertical FOV. Given that the API allows setting it to horizontal, perhaps gestures should function correctly regardless of the orientation? Thank you!

Hello, I am using AVMetrics to monitor HLS playback requests from AVPlayer, specifically AVMetricHLSPlaylistRequestEvent and AVMetricHLSMediaSegmentRequestEvent. These events provide an AVMetricMediaResourceRequestEvent. For successful requests, I can read URLSession metrics. However, when a request fails, the event contains an error but no URLSession metrics. I reproduced this by intercepting HLS playlist and segment requests with Charles Proxy and forcing failures on both the simulator and a physical device. Is this expected behavior? If so, is there any supported way to get timing details for failed HLS requests? I am using code like this: for try await event in playerItem.metrics(forType: AVMetricHLSPlaylistRequestEvent.self) { // ... } for try await event in playerItem.metrics(forType: AVMetricHLSMediaSegmentRequestEvent.self) { // ... } Also, the example shown in the WWDC session does not compile for me (XCode 26.2). I get the following error: Pack expansion requires that '' and 'AVMetricEvent' have the same shape let playerItem: AVPlayerItem = ... let ltkuMetrics = item.metrics(forType: AVMetricPlayerItemLikelyToKeepUpEvent.self) let summaryMetrics = item.metrics(forType: AVMetricPlayerItemPlaybackSummaryEvent.self) for await (metricEvent, publisher) in ltkuMetrics.chronologicalMerge(with: summaryMetrics) { // send metricEvent to server }

WorkoutKit WorkoutScheduler seems broken with the first beta of iOS 18.2. I have tested using my app from Xcode and the one that is on the App Store (and working properly on other devices), and it's not working with this new beta of iOS. They appears in WorkoutScheduler.shared.scheduledWorkouts, but not on the watch. I even tried with other apps that do the same with Manual add to Apple Watch with SwiftUI workoutPreview work. Xcode 16.0 iOS 18.2 Beta 1 WatchOS 11.1

Hey! I am new to the apple developer enrolment program and it seemed alright to me when I started to fill all of the spaces, but when it lead to the paying process I started to have an issue. The issue is that I fill the spaces to pay, but I never receive the email for actually the bill, so I do not pay and receive the enrol. How do I fix it?

I am writing to share my frustration regarding the app review process for my application. My current submission has been stuck in "Waiting for Review" for nearly 7 weeks, starting from February 5th. Although I have attempted to cancel and resubmit periodically, there were significant gaps of 10 and 21 days between submissions where no action was taken. Currently, I am stuck again. The situation is critical for the following reasons: Critical Bug: The update includes a necessary fix for an In-App Purchase bug that is preventing users from accessing paid features. No Communication: I have sent four inquiries regarding this delay. I received only one generic response asking me to wait, and my subsequent follow-ups have been completely ignored. Expedited Review Request: My requests for an Expedited Review have also gone unanswered. Apple’s standard review time is typically 24-48 hours, but my experience is far from that. I am not asking for special treatment; I am asking for basic transparency regarding why my app has been stalled for nearly two months. Could anyone from the review team please look into this or provide an explanation? This prolonged silence is causing significant issues for my service and its users. Apple ID: 6752595582 First Submission Date: Feb 5th

I am debugging a CloudKit sharing issue in an iOS app that uses NSPersistent​Cloud​Kit​Container with Core Data backed sharing. The symptom is that collaboration/share creation appears to succeed locally, but the resulting CKShare never gets a server-backed URL. UICloud​Sharing​Controller therefore cannot proceed because share​.url remains nil. (I do see the UICloudSharingcontroller Dialog and am abble to select people to share, one executed the share icon in the message window just spins After adding extensive logging, it looks like the real problem is not the sharing UI itself, but that Core Data + CloudKit mirroring is already in a bad state before share presentation begins. What I am seeing: Repeated CloudKit import failures with CKError​.partial​Failure The partial failure always contains one stale share zone with: • CKError​.zone​Not​Found • server message: "​Zone does not exist" Core Data then repeatedly logs: • NSCloud​Kit​Mirroring​Delegate​Will​Reset​Sync​Notification​Name • reason: Zone​Deleted • followed by a full mirroring reset Only after that reset loop do I attempt to prepare the collaboration share fetch​Share(object:) returns a share record named cloudkit​.zoneshare participants is 1 but share​.url remains nil forever, even after polling for ~20 attempts / ~20+ seconds Representative log sequence: CoreData+CloudKit ... Fetch finished with error: <CKError ... "Partial Failure"... partial errors: { com.apple.coredata.cloudkit.share.33781809-778A-461C-ABAB-872746C8F80D:defaultOwner = <CKError ... "Zone Not Found" (26/2036); server message = "Zone does not exist"> }> NSCloudKitMirroringDelegateWillResetSyncNotificationName reason: 'ZoneDeleted' NSCloudKitMirroringDelegateDidResetSyncNotificationName reason: 'ZoneDeleted' Preparing collaboration share for cruise 'Share 658' Fetching existing collaboration share for cruise 'Share 658' Fetch existing collaboration share result: found record='cloudkit.zoneshare' url='nil' participants='1' You cannot get the URL of a share until it's been saved to the server Collaboration share URL polling attempt 1/20 ... ... Collaboration share URL polling attempt 20/20 ... Collaboration share 'cloudkit.zoneshare' never produced a URL Important detail: This stale-zone Zone ​Not ​Found / Zone​Deleted reset cycle happens before the collaboration flow starts, so it looks like sharing is running inside an already unhealthy mirroring state rather than causing the corruption itself. Questions: Is this a known failure mode where a deleted/stale Core Data CloudKit share zone can keep the mirroring delegate in a reset loop and prevent newly fetched/created CKShare objects from ever receiving a server URL? Is there an Apple-recommended way to recover from this in development besides deleting the app / resetting local data / clearing CloudKit development data? Is there any supported way to identify and purge stale share metadata or orphaned Core Data share zones without fully resetting the local store? If fetch​Share returns a CKShare whose record exists locally as cloudkit​.zoneshare but url stays nil, does that generally mean the share was never fully saved to the server, or can mirroring-reset churn itself prevent the URL from materializing? Environment: • iOS app • Core Data + NSPersistent​Cloud​Kit​Container • CloudKit sharing enabled • issue observed in development environment At this point my working theory is: • stale/deleted share zone in CloudKit development environment • NSPersistent​Cloud​Kit​Container import repeatedly hits zone​Not​Found • mirroring resets continuously • collaboration share can be fetched locally but never becomes server-backed enough to produce share​.url If anyone from Apple or anyone who has hit this exact Zone​Deleted reset loop has guidance on the correct recovery path, I’d appreciate it.

Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: *the user is charged *the subscription exists in Apple ID *but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!

Developer Help says: Do I need to enroll in the Apple Developer Program to install apps on a device? No. You can install apps on your personal device with Xcode. Yet Xcode 26.4 says: Signing for "Never Forget" requires a development team. Select a development team in the Signing & Capabilities editor. Can someone help me understand this? A developer account isn't required, yet a development team (in a developer account) is? 🤷

We are developing a video streaming app that uses AVContentKeySession with FairPlay Streaming. Our implementation supports both online playback (non-persistable keys) and offline playback (persistable keys). We have observed the following behavior: Once a content key has been obtained for a given Content Key ID, AVContentKeySession does not trigger contentKeySession(_:didProvide:) again for that same Key ID We also attempted to explicitly call processContentKeyRequest(withIdentifier:initializationData:options:) on the session to force a new key request for the same identifier, but this did not result in the delegate callback being fired again. The session appears to consider the key already resolved and silently ignores the request. This means that if a user first plays content online (receiving a non-persistable key), and later wants to download the same content for offline use (requiring a persistable key), the delegate callback is not fired again, and we have no opportunity to request a persistable key. Questions Is this the expected behavior? Specifically, is it by design that AVContentKeySession caches the key for a given Key ID and does not re-request it — even when processContentKeyRequest(withIdentifier:) is explicitly called? Should we use distinct Content Key IDs for persistable vs. non-persistable keys? For example, if the same piece of content can be played both online and offline, is the recommended approach to have the server provide different EXT-X-KEY URIs (and thus different key identifiers) for the streaming and download variants? Is there a supported way to force a fresh key request for a Key ID that has already been resolved — for example, to upgrade from a non-persistable to a persistable key? Environment iOS 18+ AVContentKeySession(keySystem: .fairPlayStreaming) Any guidance on the recommended approach for supporting both streaming and offline playback for the same content would be greatly appreciated.

Following an unexpected error message while working in Xcode, the project file xcodeproj is no longer synced in iCloud Drive. The Finder shows a cloud icon with a ! and an error message : (NSFileProviderErrorDomain error -2005.) If the local file is zipped, and unzipped elsewhere on iCloud Drive, then the unzipped file can still not be iCloud Synced. Restoring the file from a Time Machine archive does not solve the issue. Apple Care Support finds that iCloud Drive is working fine except for this xcodeproj file and says the issue is Xcode related.

Getting a couple of errors on the Signing & Capabilities section in Xcode when trying to provision my iPhone for on-device prototyping. "Communication with Apple failed Your team has no devices from which to generate a provisioning profile. Connect a device to use or manually add device IDs in Certificates, Identifiers & Profiles. https://developer.apple.com/account/" "No profiles for 'com.danieljbuckley.Throwaway' were found Xcode couldn't find any iOS App Development provisioning profiles matching 'com.danieljbuckley.Throwaway'." Any ideas on how to resolve this?

Since April 6 I’m waiting for review. No updates. They usually say that takes 24-48hrs to be reviewed. I'm at 10 days already. And I get no response on my emails and ticket.

Hi, I see an interaction issue between a DNS Proxy system extension and MDM on macOS: after some time the device stops processing MDM commands until reboot, while DNS filtering continues to work. Environment: macOS: 15.x / 26.x (reproduced on multiple minor versions) App: /Applications/MyMacProxy.app System extension: NEDNSProxyProvider as system extension Bundle id: com.company.agent.MyMacProxy.dnsProxy Deployment: MDM (SimpleMDM) DNS proxy config via com.apple.dnsProxy.managed Devices: supervised Macs Steps to reproduce: Enrol Mac into MDM. Install MyMacProxy app + DNS proxy system extension via pkg and apply com.apple.dnsProxy.managed profile. DNS proxy starts, DNS is filtered correctly, user network works normally. After some hours, try to manage the device from MDM: push a new configuration profile, remove an existing profile, or install / remove an app. 5.MDM server shows commands as pending / not completed. On the Mac, DNS is still filtered via our DNS proxy, and general network access (Safari etc.) continues to work. After reboot, pending MDM commands are processed and we can remove the app, profile and system extension normally. This is reproducible on our test machines. What I see on the Mac in the “stuck” state apsd is running: sudo launchctl print system/com.apple.apsd # job state = running com.apple.mdmclient.daemon exists as a job but is not running: sudo launchctl print system/com.apple.mdmclient.daemon Abbreviated output: system/com.apple.mdmclient.daemon = { ... state = not running job state = exited runs = 5 last exit code = 0 ... } So the MDM client daemon has exited cleanly (exit code 0) and is currently not running; its APS endpoints are configured. Our DNS proxy system extension is still processing flows: we see continuous logging from our NEDNSProxyProvider, and DNS filtering is clearly active (requests go through our upstream). systemextensionsctl list still shows our DNS proxy system extension as active. From the user’s perspective, everything works (with filtered DNS). From the MDM server’s perspective, commands stay pending until the next reboot. After reboot, MDM behaviour is normal again. Uninstall / cleanup (current approach, simplified) We currently use an MDM‑delivered shell script that: disables our DNS proxy configuration for the console user by editing ~/Library/Preferences/com.apple.networkextension.plist and setting Enabled = false for our DNSProxyConfigurations entries; flushes DNS cache and restarts mDNSResponder; unloads our LaunchDaemon / LaunchAgent for the host app; kills the system extension process using pgrep -f "com.company.agent.MyMacProxy.dnsProxy" | xargs kill -9; removes the extension binary from /Library/SystemExtensions/.../com.company.agent.MyMacProxy.dnsProxy.systemextension; removes /Applications/MyMacProxy.app and related support files. We currently do not call systemextensionsctl uninstall <TEAMID> com.company.agent.MyMacProxy.dnsProxy from MDM, mainly because of SIP and because we understand that fully silent system extension uninstall is constrained. The MDM responsiveness issue, however, can appear even if we don’t run this aggressive uninstall script and just let the extension run for some hours. Questions Is it expected that a DNS Proxy system extension (managed via com.apple.dnsProxy.managed) can leave a device in a state where: apsd is running, com.apple.mdmclient.daemon is not running (last exit code 0), DNS proxy continues to filter traffic, but MDM commands remain pending until reboot? Are there known best practices or pitfalls when combining: DNS Proxy system extensions (NEDNSProxyProvider), MDM‑distributed com.apple.dnsProxy.managed profiles, and MDM app / profile management on recent macOS versions? For uninstall in an MDM environment, what pattern do you recommend? For example, is it better to: disable / remove the DNS proxy profile, stop the NE configuration via NEDNSProxyManager from the app, avoid killing the system extension or removing files from /Library/SystemExtensions immediately, and instead require a reboot for full removal? I can provide a sysdiagnose and unified logs (including nesessionmanager, mdmclient and our logs) from an affected machine if that would be helpful.

Something happened with my Xcode 26.4 install, I've never had this happen before. I get Xcode 26.4 installed, but the simulators aren't installed. And nothing pops up to "install required simulators". In Devices & Simulators I click the + to install a new simulator, and the beachball just spins and Xcode becomes unresponsive. I've tried quitting and restarting Xcode, reinstalling it (using both xcodes command line tool and the app store), removing Xcode and reinstalling, rebooting after removing Xcode and before reinstalling. Not sure what to try next. Feels like something is left over from uninstalling that's hanging it up. But I've no idea what. I could use some Apple Xcode team help here.

Hi everyone, My app transfer (individual → company account) has been stuck since February 6th (68+ days), and I’ve been completely blocked from shipping any updates during this time. Impact: Cannot release bug fixes or improvements iOS app is now out of sync with Android Paying users are affected Developer Support has confirmed it’s with engineering, but there’s been no ETA or workaround. Has anyone experienced this before or found a way to: Regain the ability to push updates during a transfer? Escalate this internally? This is starting to significantly impact my business, so any guidance would be hugely appreciated. Thanks.

Hi everyone, I am writing regarding my enrollment which is currently showing as Pending. The payment of 99USD was from other Apple account, but the enrollment was submitted from my account. Case ID is 102866900911. Payment details: Date: 11 April 2026 Order ID: MT5786ZXVV Document: 716118431350 Could any Apple staff please activate my account? Thank you, Alisher

In an application we are developing, we would like to show a (non-interactable) textfield when a hardware keyboard is connected to the iPad. Therefore my question: Using SwiftUI, is it possible to detect the presence of a hardware keyboard and store that state inside a boolean like isHardwareKeyboardConnected?